Support Forum

Clicking Add Topic does nothing and Registration Captcha not working

SB Stephen Bradley
Stephen Bradley
Member

Hi there, 

been very impressed with the simple press plugin, seemed very straightforward to set up but I am now encountering 2 problems. First, I can’t seem to create a topic, clicking the button does nothing.. secondly, the captcha on the registration form (drag the clock etc..) isn’t working, the second time I tried it said drag the heart and there wasn’t a heart there?!

Any ideas?

19 Answers

New Answer

SB Stephen Bradley
Stephen Bradley
Member

Also I tried to take off the captcha settings on the components > login and register place and when I hit update, nothing happens there either!

http://www.colinbradleyartsociety.co.uk

SB Stephen Bradley
Stephen Bradley
Member

I have managed to fix the registration problem, however when I am logged in as myself (admin) I can’t create topics, is this right? On a new user, it appears to work.

YS Yellow Swordfish
Yellow Swordfish
Member

I suspect it is the most common reason which is explained here in this codex article: http://codex.simple-press.com/codex/faq/troubleshooting/what-is-this-jquery-conflict/

Your site has both the main jQuery and the UI library being loaded from non-standard sources. The UI library being loaded by the theme is also not checking if it being loaded already and it is also ‘customised’ which is a worry.

There is another library called ‘jquery.custom’ being loaded near the end which is also unknown but might well be another copy of the main jQuery.

These issues are normally fairly easy to sort out.

SB Stephen Bradley
Stephen Bradley
Member

Thanks for your reply, so it’s most likely a theme issue?

YS Yellow Swordfish
Yellow Swordfish
Member

Er… did you change the theme already? What happened? Things seem different…

SB Stephen Bradley
Stephen Bradley
Member

Yes, tried a different theme and it seems to be ok on this one. Thank you for pointing me in the right direction!

YS Yellow Swordfish
Yellow Swordfish
Member

Ha! It took me by surprise. I visited your site and looked at the source and found the problems and then went back and looked again and it looked good. Thought for a moment there I was hallucinating!

SB Stephen Bradley
Stephen Bradley
Member

haha! Yeah sorry I was playing around with a few themes, it’s already changed a lot more now! 

Sorry there was one other thing, in the Options – Email settings, i’m trying to change some of the settings but clicking the update button doesn’t seem to be doing anything? I had the same problem with changing the captcha settings, tried safari and chrome and still the same.. weird right?

YS Yellow Swordfish
Yellow Swordfish
Member

Can you confirm if it is ALL admin panels or just this one please?

SB Stephen Bradley
Stephen Bradley
Member

So far, just Login and Registration and Email Settings

YS Yellow Swordfish
Yellow Swordfish
Member

Well it’s easier if it is all of them!
I can only start with the most common problem and that is something blocking the AJAX request. Do you by any chance know how to use Firebug or any of the browser development JavaScript consoles?

SB Stephen Bradley
Stephen Bradley
Member

Sorry no! I’m on a mac and have chrome and safari? I noticed that the URL changed at the top with an # at the end if that helps? almost like the command hasn’t sent me anywhere? 

Also whilst i’m here, how do I default the text size at it’s biggest without users having to set it bigger?

YS Yellow Swordfish
Yellow Swordfish
Member

would you be willing to look for errors for me? If so…

  1. Open Chrome and load your WP admin and open a forum admin panel.
  2. From the Chrome ‘View’ menu select ‘Developer’ and the ‘JavaScript Console’.
  3. From the new toolbar that opens up click on ‘Console’ – probably far right.
  4. If there is any text in the console window click on the clear button (bottom status bar).
  5. Now load one of the problem admin panels, change data and click on Update.

Is anything reported in the error console window?