Support Forum

Complete Registration Requests

MK Mark Kneen
Mark Kneen
Member

I’ve just renewed my silver membership and clicked on ‘existing members, please click here’ link and successfully logged in, all working fine.

However, I keep getting emails asking me to ‘Complete Your Registration’. Obviously I can’t, as my details already exist.spreg.JPG

 

 

6 Answers

New Answer

MP Mr Papa
Mr Papa
Member

odd… but we are still showing that your registration is not complete… its waiting for you to apply the purchase to the existing account…

I can force it to apply it if you like…

MP Mr Papa
Mr Papa
Member

I take that back…  it has applied it…  the account looks good…  where are you seeing that message?  after doing what?  you seem to be able to post in the forum, so confused as to the problem….

MK Mark Kneen
Mark Kneen
Member

Every hour or so I get an email asking me to complete my registration.

Mark

MP Mr Papa
Mr Papa
Member

really?  wow… never knew wishlist member even did that… will see if I can figure out why..

MP Mr Papa
Mr Papa
Member

I do see that despite your applying the purchase to the existing account, wishlist still lists the new purchase as registration not complete… yet you clearly added it to the existing account…

let us know if starts back up and we can clean up that incomplete registration… but dont want to mess with it if its resolved…

thanks for the continued support!