Support Forum

Complete site Crash after updating simple press

FU fumanchu
fumanchu
Member

Fatal error: Call to undefined function wp_doing_ajax() in /home3/sydney09/public_html/wp-content/plugins/simple-press/sp-startup/site/sp-site-support-functions.php on line 179

I cant even access my dashboard now. All of the of simple press admins have remote FTP  admin access to my site ( grated in previous tickets by personal messages), you are going to need to fix this, I cant and its simple press  that just destroyed my site..

22 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

That is calling a standard WordPress function. So what version of WordPress are you using? Is it out of date?

FU fumanchu
fumanchu
Member

unfortunately we updated simple press  before updating  word press, but that seems to not mater as i cannot even get into my dashboard. 

YS Yellow Swordfish
Yellow Swordfish
Member
  1. Connect to your server using FTP.
  2. Copy the simple-press folder in the WP plugins directory  to your local PC.
  3. Delete the folder on the server.
  4. Use WP and update WP to 4.7
  5. FTP back and copy The simple-press folder back to plugins.
  6. You will have to reactivate it.

As a general rule of thumb it is always a good idea to update WP first before any plugins…

FU fumanchu
fumanchu
Member

copy which simple press folder ?

delete which folder on the server ?

how can I update WP when I cannot get  even get into my site or into my admin dashboard?

MP Mr Papa
Mr Papa
Member

there is only 1 simple-press folder.. the plugin directory in the wp plugins folder… so wp-content/plugins/simple-press

YS Yellow Swordfish
Yellow Swordfish
Member

OK – so describing what ‘not working’ actually means might help. Some detail and information usually helps…

FU fumanchu
fumanchu
Member
Screenshot-12_11_2016-5_27_27-PM-2.png

once I re-activated simple press the forum page no loner opens.

YS Yellow Swordfish
Yellow Swordfish
Member

Post 11 means you have not updated all or any of the SP plugins you are using. In particular Private Messaging. Which is actually mentioned in the error message.

Post 12 eludes me. You said at the very beginning that you updated SP to 5.7.3. This message suggests this to be the case but at the same time it is saying that the SP files you have put back are NOT the newly updated ones.

YS Yellow Swordfish
Yellow Swordfish
Member

Send me the sp-control.php file as an attachment. It is in the main ‘simple-press’ folder.