Support Forum

Conflict with Events Manager

SP Stefano Prete
Stefano Prete
Member

Hi guys.

On my site I have had Events Manager and Events Manager Pro installed since I set up the site and everything always worked perfectly.

Out of a sudden, when submitting a form with payment in Event Manager it returns an error:
“ERROR: No answer was given to the math question”

I switched off every single plugin one by one and found out that the problem is related to SP. When SP is off, Events Manager works perfectly.

It’s like SP is adding something to the form…

It started a few days ago, after updating SP.

Any help, please? I need the system working as before, people are trying to sign up to some events and they can’t.

It’s very important. Thank you.

3 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

The use of the SP math spam tool works by means of the WP program hooks. This can be applied to forum posts and, optionally, to the WP registration process.

Unless something has gone seriously awry, and I am unaware of any changes in this area for quite a while, then I wonder why your events manager code would be calling WP hooks associated with either. or maybe they are callingn hooks associated with site registration. Is that possible?

Go to the forum admin > components > login and registration and ensure that the option top use the Spam tool on registration is turned off. See if that resolves it.

SP Stefano Prete
Stefano Prete
Member

It definitely resolves it! laugh

Thank you Andy. It’s working fine now! wink

YS Yellow Swordfish
Yellow Swordfish
Member

How odd. So this form is using some of the registration hooks but not all of them! Strange but glad it resolved your problem.