Support Forum

cPanel Error Logs throws 10~ errors every 7 or so days regarding a missing file/folder

RY Ryan
Ryan
Member
Member since Jan 2015
104 posts
Jun 15, 2015 · 7:03 pm · Edited

Hi Guys,

Every 7 or so days we get 10 or so errors appear in the error logs that are all identical to the following except for the time:

([Wed Jun 10 13:33:43.557380 2015] [:error] [pid 29501] [client 92.xxx.231.xxx:42147] PHP Warning – opendir(/problem-with-post-edit-buttonome/ACCOUNT/public_html/wp-content/plugins/simple-forum/styles/icons/default/custom//): failed to open dir: No such file or directory – file: /simple-press/admin/library/spa-support.php – line: 208 – function: spHandleShutdown

, referer: https://www.WEBSITE.com/wp-admin/admin.php?page=simple-press%2Fadmin%2Fpanel-forums%2Fspa-forums.php

Any idea as to why this is happening?

6 Answers

New Answer
MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Jun 15, 2015 · 8:22 pm

errr, not much there.. what file cant it find?

any more info in the sp error log on file – toolbox – error logs?

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jun 16, 2015 · 2:49 am

( @mr-papa – you should recognise that path… )

That path is ancient! It is the old pre V5.0 path to custom icons (I think you will find) so has not been used going on for 3 years. You can also see that whatever is looking for it is looking when the admin manage forums panel is opened.

I have to be honest and say I have no idea what is causing it as we have bot used those pathways for a long, long time and I assume when you upgraded to V5 you followed the instructions and removed the old ‘simple-form’ folder from the WP plugins directory.

Are any of your storage locations pointing to that path by any chance?

RY Ryan
Ryan
Member
Member since Jan 2015
104 posts
Jun 16, 2015 · 11:07 pm

Hi Guys,

I can’t find the so called: “simple-form” or “simple-forum” (just incase that was a typo) and we’ve never done anything to point there…

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Jun 17, 2015 · 12:17 am

well as Andy said, v4.x of simple press did use that directory…  you are using simple press 5.5.8 (or at least 5.x)?

what folders do you have in wp-content?  and in the wp plugins folder, only simple-press folder, right?

Andy’s question on storage location, you would need to look at forum – integration – storage locations and check those values…

RY Ryan
Ryan
Member
Member since Jan 2015
104 posts
Jun 17, 2015 · 4:34 am

Hi,

I’m using the version that is one version older than the current so it’s 5.8.x I would assume, it’s definitely 5.x

Folders:
http://i.imgur.com/w1w1nwx.png

Storage Locations:

http://i.imgur.com/331lAqD.png

Thanks

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jun 17, 2015 · 4:41 am

And there is your problem and your rogue folder.

I would take a look at the wp-content/sp-resources folder where you should see a new one for custom icons and reset this in the locations.

If it is not there then just create one – you can call it whatever you prefer – and then reset the location.