Support Forum

Data Importer Plugin Not Showing or Working

27 Answers

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YS Yellow Swordfish
Yellow Swordfish
Member

No – as far as SP capabilities are concerned you have what you need.

As far as WP capabilities go then I can not be certain but I can think of no reason why you should be thwarted. My own personal knowledge of multi-site is not really up to much diagnosis but I would have thought if you were the main site admin there shouldn’t be an issue.

Steve (Mr Papa) knows a little more than me regarding MS so I will ask him if he has any ideas.

JN Justin Noble
Justin Noble
Member

This is what they’ve said:

The wp_capabilities in  wp_usermeta table contains the following. From what I see it is missing the role for managing “Importer”.

a:14:{s:13:”administrator”;s:1:”1″;s:18:”SPF Manage Options”;s:1:”1″;s:17:”SPF Manage Forums”;s:1:”1″;s:22:”SPF Manage User Groups”;s:1:”1″;s:22:”SPF Manage Permissions”;s:1:”1″;s:15:”SPF Manage Tags”;s:1:”1″;s:21:”SPF Manage Components”;s:1:”1″;s:17:”SPF Manage Admins”;s:1:”1″;s:16:”SPF Manage Users”;s:1:”1″;s:19:”SPF Manage Profiles”;s:1:”1″;s:18:”SPF Manage Toolbox”;s:1:”1″;s:24:”SPF Manage Configuration”;s:1:”1″;s:17:”SPF Manage Themes”;s:1:”1″;s:18:”SPF Manage Plugins”;s:1:”1″;}

Could you please check with their support.

YS Yellow Swordfish
Yellow Swordfish
Member

As I have already said, the Importer does not require its own capability. Only that you are an SP Admin.

JN Justin Noble
Justin Noble
Member

hmm… then we’re stuck 😉 Stalemate 🙂

YS Yellow Swordfish
Yellow Swordfish
Member

Just the question of using multi-site which I need to check on…

JN Justin Noble
Justin Noble
Member

Thank you. Is there any way I can add additional capability to the above block to see if that is the issue?

YS Yellow Swordfish
Yellow Swordfish
Member

In terms of SP you have all the capabilities that are defined. And you are a WP Admin. Again I am adrift a little with MS and need Steve to chime in on that one.

By the way I would like to stress one thing. It is WordPress stopping you here not SP. SP has it’s own access messages and this one is pure WP…

MP Mr Papa
Mr Papa
Member

I tried the importer on our multisite test install and it works just fine…  so a few questions…

did you do network activate of simple press and/or the importer?  or just on blog 1?  since its blog 1, I assume you were logged in as the super admin?  also assume this is on a virgin simple press install…  assume wp 3.3+? and sp 5.1.1? 

guess the next step would be to see if you can create us a temp wp super admin account (or use yours) and see what is going on ourselves…  if that works, please pm the credentials to yellow swordfish and mr papa with a link to this thread so we are sure what its in regards too…

JN Justin Noble
Justin Noble
Member

Ok, cool we’re getting there. I had Network Activated the Importer but not Simple Press itself…

Now I can get into the importer, but now I get this error when I try to import:

Fatal error: Call to undefined function sp_forum_ahah_support()

No data comes in after it’s displayed this message multiple times. 

Using wordpress 3.4, SMF V2.0.2 & latest version of Simple Press too.

Thanks

Justin

MP Mr Papa
Mr Papa
Member

whoops. apologies. looks like the importer is using a deprecated
function from simple press that was removed last version. Andy will get
that fixed up in the AM. but definite progress.

MP Mr Papa
Mr Papa
Member

argh. btw, if you want of to fix it yourself, just change the function call to sp_forum_api_support()…  but we will get it fixed..

JN Justin Noble
Justin Noble
Member

Whoop! Success 🙂

Fantastic… worked a treat… I can now get this forum up and running properly. Never did like SMF 😉

Thank you so much!

MP Mr Papa
Mr Papa
Member

no problem. have already fixed it in the importer…