Support Forum

Dead Link

WE Wendell
Wendell
Member

why is it that when i post a link to my forum in facebook it returns a dead link?

 

am i missing out on any setting? kindly advise on what to do, thanks!

10 Answers

New Answer

MP Mr Papa
Mr Papa
Member

not sure what facebook is doing…  what do you mean dead link?  have you enabled the OG tags on the forum – components – seo so FB gets the standard nudge?

WE Wendell
Wendell
Member

@mr-papa 

 

when i post a link to this support forum, this is what appears –>

 

but mine doesn’t do that, it seems FB doesn’t recognize my forum… im sure this is just in settings, just don’t know where.

MP Mr Papa
Mr Papa
Member

did you check the opengraph (OG) tag settings as I queried?

WE Wendell
Wendell
Member

Mr Papa said
did you check the opengraph (OG) tag settings as I queried?

this one?

YS Yellow Swordfish
Yellow Swordfish
Member

Do I recall that you are running quite a few components of JetPack? (Remember that JetPack tends to install an awful lot of stuff that is turned on by default and needs manually turning off again).

Do you have anything active from JetPack =- or indeed any other plugin – that deals with sharing to FB? I am suspicious that it is taking the forum page url and then stripping it back to the actual, physical WP page slug for some reason. If you have anything like that active then it would be worth turning it off briefly and running some tests

WE Wendell
Wendell
Member

Yellow Swordfish said
Do I recall that you are running quite a few components of JetPack? (Remember that JetPack tends to install an awful lot of stuff that is turned on by default and needs manually turning off again).
Do you have anything active from JetPack =- or indeed any other plugin – that deals with sharing to FB? I am suspicious that it is taking the forum page url and then stripping it back to the actual, physical WP page slug for some reason. If you have anything like that active then it would be worth turning it off briefly and running some tests

fixed, thanks for this. 🙂

YS Yellow Swordfish
Yellow Swordfish
Member

Please do tell – what was the culprit?

WE Wendell
Wendell
Member

Yellow Swordfish said
Please do tell – what was the culprit?

jetpack – i deactivated all modules except site stats and widget visibility. 

YS Yellow Swordfish
Yellow Swordfish
Member

Not surprised. Components of JetPack can cause lot’s of issues but of course it is trusted because if it’s source. Good to know this was an easy fix in any case.

MP Mr Papa
Mr Papa
Member

not so much jetpack in this case other than it puts out its own OG tags…  similar problems will exist  if you use an SEO plugin that output OG tags… or any other theme or plugin…  only one can be valid…