Support Forum

Delays in Forum Response

DN Dan NSB
Dan NSB
Member

I get complaints about the forum speed on my site. People say that it’s too slow when traversing around it. It takes between 4 and 15 seconds anytime you click the mouse to access a page or post. Is their a Simple:Press fix?

My forum is here:  http://www.buildtheenterprise.org/forum

When I compare it to the forum below, which is amazingly fast, I know how much better it could be.

http://forum.nasaspaceflight.com/index.php?board=57.0

24 Answers

New Answer

MP Mr Papa
Mr Papa
Member

could be as simple as hosting…  shared vs vps vs dedicated… 

but the forum you reference is a non WP based site… so a forum sitting on top of WP will be slightly slower because WP has to do all its stuff first…

for me, most of your pages load in about < 2 seconds (tried couple dozen page loads) with some almost instantaneous…  not seeing anything like the times you mentioned…  have you also tried as a guest?  could you have other wp plugins that are user based?

the number of forums shown in group view, number of topics in forum view and number of posts in topic view can also have an impact… 

DN Dan NSB
Dan NSB
Member

Thanks Mr. Papa. I logged out and then visited the forum as a guest and sure enough I am seeing about the same 2 second response time you are seeing. Any idea why things would slow down significantly for members who log in?

The only plugin I have for Simple:Press is the Editor TinyMCE. I just tried deactivating this, and it didn’t make much difference.

MP Mr Papa
Mr Papa
Member

I was asking about other wp plugins… anything that adds stuff for admins?

no admin bar plugin for sp?  can you look at your db?  are there any entries in the sfwaiting table?

DN Dan NSB
Dan NSB
Member

It’s strange that it only impacts people who log in. That means when you log in some software overhead kicks in somewhere to slow things down. Have others had a similar problem with Simple:Press when it runs on wp?

I disabled most wp plug ins and that did not help. All I left active were FB likes, sidebar widgets, and a spam blocker. None of these seem tied only to admins.

Are there any forum config options that are known to speed things up?

Are there any forum plug-in options that are known to speed things up?

 

 

 

MP Mr Papa
Mr Papa
Member

there are no known issues with simple press in this area… generally, we dont do anything different…

have you tried when logged in as regular user instead of sp admin? might help narrow it down…

you never answered back my question about sfwaiting table… large number of items in there could slow it down for admins, but you are not using the admin bar plugin, but worth checking…

MP Mr Papa
Mr Papa
Member

as I said, in your db… use whatever db tool your host gives you – typically phpmyadmin…

MP Mr Papa
Mr Papa
Member

as I said, in your db… use whatever db tool your host gives you – typically phpmyadmin…

DN Dan NSB
Dan NSB
Member

Using phpmyadmin in the cpanel I see that sfwaiting table has just 4 kB in it.

One big table is be_wp_sferrorlog. This seems to be a Simple:Press support table.

be_wp_sferrorlog has 28.5 MB (168k rows). But out of 420 MB for all tables, maybe that’s not so bad.

 

 

 

MP Mr Papa
Mr Papa
Member

the error log wont slow it down… but you can clear it on forum – integration – error log…

how many rows in sfwaiting?  that is where posts awaiting viewing by an admin are held…  but without the admin bar plugin, shouldnt be in heavy use… do you require posts to be moderated?

DN Dan NSB
Dan NSB
Member

1) sfwaiting has 0 rows and 4kB.

2) Users must register to add a post. But there is no moderation. (I will double check on this.)

I notice on this Simple:Press support forum that it takes about 4 seconds to access any page. That is a little slow, but not terribly slow. Do you know if this is due to not having a dedicated server of due to Simple:Press software? (I’m trying to understand whether if I upgraded to VSP or a dedicated server if this would solve my delay problem.)

I could live with 4 seconds, but I am seeing like 5-12 typically on my forum.

 

 

YS Yellow Swordfish
Yellow Swordfish
Member

This site runs on a VPS which clearly is a giant step up from shared hosting.

Actually – I find our site here rather slow loading – frustratingly at times – but it is ALL pages I find slow – not just the forum. Hitting the blog page or some of the others is no quicker.

I would clear out that error log as Steve suggested. After you do that it should now never hold more records than 50 rows.

Good news on sfwaiting which can slow things down.

If there really is that kind of disparity between admin/user/guest load times then I would look at your other Wp plugins just in case one of those is the issue. For example – are any of them making remote http requests that are only made when logged in…

DN Dan NSB
Dan NSB
Member

I don’t see any error log under integration. I see one under Toolbox. But when I click on this error log it just gives blank area in the menu.

YS Yellow Swordfish
Yellow Swordfish
Member

The SP error log has always been within the Toolbox section.

Are you saying that you are unable to view it? That might be the case if it has got so big that you are running out of php memory just trying to load it.

Would then be worth – is possible – emptying it out in the database directly. The table name is sferrorlog.