Support Forum

different behaviour – why ?

RL Ronen Laviv
Ronen Laviv
Member

Hi,

1. After installing the subsciption plugin, I can see a subscribe button when I’m an admin, but I can not see that when I’m a user. Could you please advise why ?

2. Even as an admin, when I subscribe, I do not get an email notification.

   I am using WP SMTP plugin, and my site is sending emails correctly when tested the WP SMTP plugin.

3. How do I remove the Math required for users – before submitting ?

Thanks,

Ronen.

26 Answers

New Answer

RL Ronen Laviv
Ronen Laviv
Member

And one more:

4. How do I add the text editing upper menu (bold, italics, underline, bullets,….) to the area of the text writing when user writes a post ?

Thanks,

Ronen.

RL Ronen Laviv
Ronen Laviv
Member

note- on (4), I ebabled the TinyMCE option, try “Forcing” option, Still, It doesn’t show.

        on (1-3), Just FYI – I’m using role manager + Wishlist. So Standard users are

        users with a dedicated membership role. I’m not allowing users to subscribe by themselves in the forum.

        They get the privileges of “Standard User” Automatically by the group they and membership level they

        belong to. Not sure if that’s important to address my questions, but wrote it in case it is.

RL Ronen Laviv
Ronen Laviv
Member

and one more note on (4):

  Checking the “Reject posts with embedded formatting and force correct use of paste options” option in

   TinyMCE editor skin, then saving (not sure what it does – just tried it…)

   Says that it was saved, but refreshing the page shows it was not saved.

  

MP Mr Papa
Mr Papa
Member

math spam is a permission…  allow bypassing it for permission sets you dont want to have the question…

sp does not send emails… wp sends them…  what are your subscription options settings?  users must have permission to subscribe to topics… did you give them permission?  if you are unsure about permissions and how they work, see our getting started topics at:  http://codex.simple-press.com/codex/getting-started/controlling-access/

sorry, what is tinymce forcing option?  what skin did you try to set?

do you have a screenshot of your tinymce?  are you getting any buttons? which buttons you set is on the tinymce options panel… if you are not getting tinymce toolbar, you likely have a plugin that is adding things to the wp editor incorrectly… too many assume the wp editor is only used in the admin.. but its fully supported on the front end, but if something adds a button or plugin incorrectly (ie assuming admin only) it will break the wp editor…

 

RL Ronen Laviv
Ronen Laviv
Member

1. Math solved. Thanks!!
2. Subscription not sending emails –
     settings:
     Auto subscribe – Off
     Allow subscribe to forums in addition to forums – Off
     Enable subscription digest – On
     Frequency – Daily
     Force digest – On
     Include in post – On

     Premisins allow users to subscribe.

     Two issues:

     A. User that subscribes – doesn’t get an update email when updates occur (I wanted instant email update).
     B. I am after having the user click round button that allows to subscribe (under options) visible automatically 
         when user is posing, and not have him click the “options” in order to see that.
         I saw it was possible on wishlist insiders – but I don’t know how to configure that.

3. TinyMCE – No toolbar at all. Nothing is seen.
    I tried disabling all plugins but wishlist, role manager and simple press (keeping canvas theme on).
    It didn’t help.

The below images shows no toolbar, and the configurations.

 

Thanks for the help,

Ronen.simple_press_screeshot2.jpg

simple_press_screeshot.jpgsimple_press_screeshot3.jpg

RL Ronen Laviv
Ronen Laviv
Member
1. Math solved. Thanks!!

2. Subscription not sending emails –
     settings:

     Auto subscribe – Off

     Allow subscribe to forums in addition to forums – Off

     Enable subscription digest – On

     Frequency – Daily

     Force digest – On

     Include in post – On

     Premisins allow users to subscribe.

     Two issues:

     A. User that subscribes – doesn’t get an update email when updates occur (I wanted instant email update).
     B. I am after having the user click round button that allows to subscribe (under options) visible automatically 

         when user is posing, and not have him click the "options" in order to see that.

         I saw it was possible on wishlist insiders – but I don’t know how to configure that.

3. TinyMCE – No toolbar at all. Nothing is seen.

    I tried disabling all plugins but wishlist, role manager and simple press (keeping canvas theme on).

    It didn’t help.

Attached images that show 2+3.

Thanks for the help,
Ronen.

  
On Sat, Sep 28, 2013 at 9:53 AM, Simple:Press Support <support@simple-press.com> wrote:

RL Ronen Laviv
Ronen Laviv
Member

2.B is solved. found the configuration, but, the text and buttons seem to go beyond the option boarder.

See image. My question for 2B now is – how to make sure that the option border includes all text and is not leaving words out as in the attached picture.simple_press_screeshot4.jpg

MP Mr Papa
Mr Papa
Member

so btw, you have subscription digests on and force digest on… so you wont get emails for new topics on subscribed topics…  instead they would get a daily summary of the new topics…  sent by wp…  if you want instant updates, turn off digests… digests are summaries sent daily or weekly…

are  you running an extremely narrow width for foreign content???

RL Ronen Laviv
Ronen Laviv
Member

First, thanks for the great support!!

Not sure what you mean by “foreign content”, I’m not using a narrow width for the forum.

Current status (Solved 1+2.A , Still need assistance with 2.B+3):

1. Math – Solved. Thanks.

2. Subscriptions –

    A. Solved – Thanks!

    B. The “Watch” option looks out of the boxed frame. Appreciate your Assistance.

3. TinyMCE – No toolbar as shown in the pictures in the above thread. Appreciate your assistance.

MP Mr Papa
Mr Papa
Member

foreign = forum… auto correct…  err, or auto incorrect…

as to watch, looks like you are using the old style toolbar (sp not tinymce) instead of the integrated toolbar…  and when the 5.3.2 release comes out tomorrow, it will fix that issue that has gotten knocked (didnt notice since most use the integrated toolbar)…

do you just have base wishlist or bunch of its plugins?  its add on plugin are notorious for break the wp editor if used outside the admin… they are doing it wrong – not following the api…  we have passed the code correction to them but they seem to ignore it…  so if you have wishlist member add on plugins, try deactivating them…

RL Ronen Laviv
Ronen Laviv
Member

I am using many of their plugins.

There’s another thing regarding the tinyMCE:

I noticed that when activating the forum tinyMCE editor (Even though it doesn’t show),

When clicking “Add Reply” the reply window opens, but is not responsive for several seconds. Sometimes, it is not responsive at all. When deactivating the forum plugin, using HTML or BBcode – there’s no delay whatsoever.

Do you happen to know why ?

Another question: Do I have to install the TinyMCE wordpress plugin for the forum editor toolbar to work or do you have it integrated ?

Thanks,

Ronen.

MP Mr Papa
Mr Papa
Member

you need our tinymce plugin – not the wp one… ours just uses the wp editor (ya know, the one you write blog posts with)… but if other plugins are incorrectly assuming the wp editor is only used in the admin, they will break the wp editor when used on the front end…

so the delay sounds like its running into errors – which is what would happen if another plugin is doing it wrong…

RL Ronen Laviv
Ronen Laviv
Member

The good: The new version indeed solved problem 2.B

Regarding the TinyMCE toolbar – the problem is still there.

Indeed I have a bunch of wl plugins – but I turned the all off, and also turned all the simple-press plugins off (left only the tinyMCE running on simple press, and only simple-press plugin on wordpress).

Still no tool bar, it takes time till I the text window unfreezes if at all.

 

I update to the latest version, and now using unified theme.

Still the same.

Any advise ?

MP Mr Papa
Mr Papa
Member

so, I assume you did select tinymce as default browser on forum – options – global settings?  and verify in you profile, that you have tinymce selected too…

did you ever give us a link to your site?