Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Edit forum notification emails
Avatar
Stefan Zabel
Member
sp_UserOfflineSmall Offline
Jul 13, 2022 - 5:15 am

Hi there,

We get a lot of forum users emailing a reply to an forum email notification, rather than going back to the forum and posting.

Is there a way to edit the notification email so we can add something like DO NOT REPLY etc to it.

Thanks,

Stefan

Avatar
Simple Press
Admin
sp_UserOfflineSmall Offline
Jul 13, 2022 - 9:37 pm

Hi - can you clarify which forum notification email you're asking about?  We have a few (both from the free core plugin and other notification plugins).  

Thanks.

Avatar
Stefan Zabel
Member
sp_UserOfflineSmall Offline
Jul 14, 2022 - 9:26 am

It's an email that says there is a new forum post to read - it goes out when they subscribe to a topic

Avatar
Simple Press
Admin
sp_UserOfflineSmall Offline
Jul 14, 2022 - 5:16 pm

Do you have the HTML emails add-on enabled.  If so, take a look at the FORUM->COMPONENTS->HTML EMAILS->SUBSCRIPTIONS item.  Does that look like the email you're looking for?

Thanks.

Avatar
Stefan Zabel
Member
sp_UserOfflineSmall Offline
Jul 15, 2022 - 4:34 am

Hi, no we don't have that plugin. So we add this, and can then edit the standard email I've referred to, is that right?

Does it popular the current email code so we can edit? Building the email from zero might be a bit of a challenge for me.

Avatar
Simple Press
Admin
sp_UserOfflineSmall Offline
Jul 15, 2022 - 11:12 pm

Hi:

It should populate with the default email contents.

Thanks.

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 620
Members: 17365
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10128
Posts: 79626