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Editor disabled with threaded reply in mobile
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mike olson
Member
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May 5, 2017 - 11:13 am

On our site the editor is not interactable when you hit the threaded button on a mobile device. Anyone one else experience this? 

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Yellow Swordfish
Glinton, England
SP Master
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May 5, 2017 - 12:38 pm

Seems OK on my iPhone here. At least so far...

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Yellow Swordfish
Glinton, England
SP Master
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May 5, 2017 - 12:40 pm

Again - do you have any tinymce plugin added to your site?

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mike olson
Member
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May 5, 2017 - 3:02 pm

I will check I think I might

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mike olson
Member
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May 5, 2017 - 3:04 pm

I do have TinyMCE Advanced. 

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Yellow Swordfish
Glinton, England
SP Master
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May 5, 2017 - 3:34 pm

Can you do a quick test with it deactivated?

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mike olson
Member
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May 5, 2017 - 4:13 pm

That doesn't seem to be the issue. Unless something is cached. I will check it again in a bit 

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Yellow Swordfish
Glinton, England
SP Master
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May 6, 2017 - 1:07 pm

What browser do you use? If Firefox or Chrome then you will have a mobile emulation mode you can try. Put in mobile emulation mode, run a forum page as a test and see if the editor works ok. If it doesn't, take a look st the browser console to see if any script errors are reported...

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mike olson
Member
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May 9, 2017 - 10:18 am

The editor works in emulation mode. But emulation mode of your software just renders the page in a skinnier layout. It doesn't actually provide your mobile layout for example

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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May 9, 2017 - 9:12 pm

Emulation mode does work...  you have to emulate a specific browser (string) and the right widths...

also, do you have phone and tablet mode set up?  forum - themes - mobile phone theme (and same for tablet)...  are they set to a responsive sp theme (ie barebones, unified or reboot)?

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