Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Editor disabled with threaded reply in mobile
Avatar
mike olson
Member
sp_UserOfflineSmall Offline
May 5, 2017 - 11:13 am

On our site the editor is not interactable when you hit the threaded button on a mobile device. Anyone one else experience this? 

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
May 5, 2017 - 12:38 pm

Seems OK on my iPhone here. At least so far...

andy-signature.png
YELLOW
SWORDFISH
Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
May 5, 2017 - 12:40 pm

Again - do you have any tinymce plugin added to your site?

andy-signature.png
YELLOW
SWORDFISH
Avatar
mike olson
Member
sp_UserOfflineSmall Offline
May 5, 2017 - 3:02 pm

I will check I think I might

Avatar
mike olson
Member
sp_UserOfflineSmall Offline
May 5, 2017 - 3:04 pm

I do have TinyMCE Advanced. 

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
May 5, 2017 - 3:34 pm

Can you do a quick test with it deactivated?

andy-signature.png
YELLOW
SWORDFISH
Avatar
mike olson
Member
sp_UserOfflineSmall Offline
May 5, 2017 - 4:13 pm

That doesn't seem to be the issue. Unless something is cached. I will check it again in a bit 

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
May 6, 2017 - 1:07 pm

What browser do you use? If Firefox or Chrome then you will have a mobile emulation mode you can try. Put in mobile emulation mode, run a forum page as a test and see if the editor works ok. If it doesn't, take a look st the browser console to see if any script errors are reported...

andy-signature.png
YELLOW
SWORDFISH
Avatar
mike olson
Member
sp_UserOfflineSmall Offline
May 9, 2017 - 10:18 am

The editor works in emulation mode. But emulation mode of your software just renders the page in a skinnier layout. It doesn't actually provide your mobile layout for example

Capture.JPGImage Enlarger

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
May 9, 2017 - 9:12 pm

Emulation mode does work...  you have to emulate a specific browser (string) and the right widths...

also, do you have phone and tablet mode set up?  forum - themes - mobile phone theme (and same for tablet)...  are they set to a responsive sp theme (ie barebones, unified or reboot)?

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 620
Members: 17365
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10128
Posts: 79626