each forum admin and moderator needs to visit the forum admin > Admins > Your Admin Options panel and turn the setting on to receive emails.

thank you… can I do that for them?

And if not, how do I give them access to the admin?

No, not currently. But we do have an open ticket to consider adding that ability in the future.

are you saying moderators can’t come in and change the setting?

No, sorry, was a very delayed email reply to original post…

yes, each admin and moderator can log in to their account and go to that panel Andy referenced and change their options… you cannot set it for them…

I hate to appear daft but how do moderators access the forum admin page?

I can b/c I’m the admin. I can’t figure out what to tell them to do BEFORE “forum admin > Admins > Your Admin Options panel and turn the setting on to receive emails.”

Are yiou sayng that the usual url route to the admin – i.e., domain name followed by ‘/wp-admin’ does not work for them? Are you blocking them via their WP role in the forum > Options > Global Settings or maybe another 3td party plugin?

Can I please have more clarification? The Moderators in our forums are not WP Admins. How can they then use the admin entry mysite/wp-admin to find the forums settings for notification?

My Moderators have begged me to set their notifications. Can you please let me know exactly how they can do that?

– Mary

Take it back a step. Have your moderators actually tried to get to the site admin? You have not answered that question?

by default, in wp, Any user can access the wp admin at http:/your-site.com/wp-admin

if you have something blocking admin access then that will need to be resolved. if using sp block admin feature, it let’s moderators into admin.

remember, moderator means membership in sp moderator usergroup.

We have turned the ability to access the WP Dashboard off for all members as we are running a paid membership site.

how?  using simple press block admin or another plugin to do it?  if other, seems like it would include a whitelist or exempted users… if simple press, it wont block moderators… and membership really has nothing to do with blocking access to wp admin.. users wouldnt be able to do much except their profile anyways…

but if something else blocking sp moderators from the wp admin, they will have a hard time setting their sp moderator options…

Yellow Swordfish said
Take it back a step. Have your moderators actually tried to get to the site admin? You have not answered that question?

In our site settings, only Administrators can access the site admin. 

I’ve worked around that by making the Moderators temporary Admins so that they can set up email notifications.

However … their email notifications aren’t showing up.

What could cause that glitch?

Thanks for your patience answering all my questions

– Mary

wp sends the emails, not us…  but you receive them?

and the moderators are members in usergroup that has the moderator flag set?

of course, they wont receive notifications on their own posts either…