Support Forum

Emails from SP?

CS Cynthia Swisher
Cynthia Swisher
Member

Hi, I’ve been getting these emails for the past few weeks, at least every other day, if not every day.  I don’t think they are from SP, but before I hit the spam button or phishing attempt report, I figured I’d just check.

If they are not from SP, then how did this person get the info that my subscription was expiring/expired?  Has your database been compromised?

If they ARE from SP, then please stop sending them, as I have already renewed my subscription.  Upgraded it actually.  So no need to keep sending me emails to say you’re sorry to see me go.

Thanks for looking into this.

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2 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Sadly it is from us but you should not be getting them. There should be just one email sent out. But you are the second person today to bring this up and curiously both expiries were on the same day. Apologies for this – as I said to the other guy, I am hoping this is not the WP plugin we are using to deal with this but clearly something is amiss.

YS Yellow Swordfish
Yellow Swordfish
Member

Please do let me know if you get any more after today.