Support Forum

Error logging in

KV kvr28
kvr28
Member

Not sure if this is a SP or server error, updated sp yesterday and went to log into the forums today, it redirects to wp-login.php with this error

This site can’t be reached
The connection was reset.

Try:

Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_RESET

if I refresh the page from there everything works fine, any suggestions?

6 Answers

New Answer

JW Joshua Walton
Joshua Walton
Member

Hi kvr28, what was your server error? We are experiencing the same symptoms.

MP Mr Papa
Mr Papa
Member

@websitesforanything you are running behind a proxy as well?  you might try checking your server error log….

JW Joshua Walton
Joshua Walton
Member

@Mr Papa We are seeing the same symptoms, but are not running our browser behind a proxy. These issues appear to have started with an update about 3 weeks ago.

After the login button is clicked and the /wp-login page fails, the /wp-login page works when requested by Refreshing the browser tab.

Server log reveals multiple instances of what appears to be the same error. Any insight you can provide would be very helpful!

[Tue Aug 30 10:12:05.044939 2016] [:error] [pid 17041] [client 73.12.102.1:16530] WordPress database error Not unique table/alias: ‘wp_usermeta’ for query SELECT SQL_CALC_FOUND_ROWS wp_users.* FROM wp_users INNER JOIN wp_usermeta ON ( wp_users.ID = wp_usermeta.user_id ) INNER JOIN wp_usermeta wp_usermeta ON ( wp_users.ID = wp_usermeta.user_id ) WHERE 1=1 AND (
( wp_usermeta.meta_key = ‘pw_user_status’ AND wp_usermeta.meta_value = ‘denied’ )
) AND ( (wp_usermeta.meta_key = ‘pw_user_status’ AND CAST(wp_usermeta.meta_value AS CHAR) = ‘pending’) ) ORDER BY user_login ASC /* From [exlog-global.com/wp-admin/users.php?s&pw-status-query-submit=Filter&new_user_approve_filter=pending&paged=1] in [/nas/content/live/wfaexlgl/wp-content/plugins/new-user-approve/new-user-approve.php:309] */ made by require_once(‘wp-admin/admin.php’), require(‘wp-admin/menu.php’), require_once(‘wp-admin/includes/menu.php’), do_action(‘admin_menu’), call_user_func_array, pw_new_user_approve_user_list->pending_users_bubble, pw_new_user_approve->get_user_statuses, pw_new_user_approve->_get_user_statuses, WP_User_Query->__construct, WP_User_Query->query, referer: http://exlog-global.com/wp-login.php?redirect_to=http%3A%2F%2Fexlog-global.com%2Fwp-admin%2Fusers.php%3Fs%26pw-status-query-submit%3DFilter%26new_user_approve_filter%3Dpending%26paged%3D1&reauth=1

MP Mr Papa
Mr Papa
Member

please see the answer in your duplicate/related topic:  https://simple-press.com/support-forum/sp5-general-topics/forum-login-dropdown-dialog-box-does-not-load-wp-login-page-properly/#p162819