Support Forum

failed notification of forum post

CM Chris Marlow
Chris Marlow
Member

my admin does not get an email notice whenever a member makes a post in the forum, but she gets notification of subsequent post notices. what to do?

 

THX

 

chris

6 Answers

New Answer

IK Ike
Ike
Member

Sounds a little strange, is your admin set up to receive post notification e-mails? or are they just subscribed to all forums?

MP Mr Papa
Mr Papa
Member

to clarify Ike’s comments, on forum – admins – your admin options (when logged in as user in question), do you have it configured to get notifications?

CM Chris Marlow
Chris Marlow
Member

thank you… but when i click the button to “Grant all moderators the same as above” and click i Update Admin Options the green color of the button goes back to gray. I other words it’s not letting me update.admin-options.jpg

YS Yellow Swordfish
Yellow Swordfish
Member

If you got the yellow popup at the top of the screen saying it updated then it updated. It goes back to grey because it is not – as such – a permanent setting. It is optional on whatever changes you make. You may want to proliferate them to your moderators – you may now. So after the update is made it turns itself off.

CM Chris Marlow
Chris Marlow
Member

Thank you YS — what do you mean by proliferate?

MP Mr Papa
Mr Papa
Member

he means give your admins/mods the same option as you set… ie, use the bottom option to grant the same permission to your other admins/mods…