Did you make the other admin a Simple:Press admin?
You can have WP admins and SP admins. In the back end you can go to Forum > Admins > Manage Admins and add the WP admins to SP.

Removing the Print this post icon is done by editing the SP theme where it displays that. You can create a custom theme and then remove that line of code.

If you want to do that we can point you in the right direction to do so.

Unfortunately, I don’t think that did it. He was already an S:P admin, but I removed him and readded him just in case. We’re the only two S:P AND W:P admins, but for some reason he can’t quote people. He can delete posts and do other admin commands, but can’t do the simple thing like quote posts like I and my test “non-admin” account can. Any ideas?

And yes, if you can let me know where I can delete the print this post icon, that’d be great. I already have a custom theme setup.

Thanks!

EDIT:

Okay, so now he has quotes, however, on certain threads neither of us see quotes. Are there certain threads that you can make where people can’t use quotes? It seems silly to see them in some and not others, so if you have any clue on that, that’d be great, thanks!

All very curious! What hapened to cause you to make the edit above? I mean really what changed so that suddenly this other admin CAN see quotes?

And what about the otherr buttons you originally said this other admin did not get? If we can sort out what is and is not being shown now – and why it is different to the first post in the thread, then that might help work out what is going on.

Yellow Swordfish said
All very curious! What hapened to cause you to make the edit above? I mean really what changed so that suddenly this other admin CAN see quotes?

And what about the otherr buttons you originally said this other admin did not get? If we can sort out what is and is not being shown now – and why it is different to the first post in the thread, then that might help work out what is going on.

I think what it was, is that he was always able to see his quotes, but only in certain topics. I notice that I have the same issue. I think right now, it’s just wondering why we can see the “quote” button on SOME topics, but not all.

I’ll have to find out tomorrow exactly which buttons he doesn’t have as an admin, and then I’ll respond back. In the meantime, I’d like to remove the printer icon, if you can show me what template I need to edit and figure out above about the quote button.

Thanks again,

Very, very odd!

I would suggest one quick test you can make. Go to your forum admin > Toolbox > Housekeeping panel and click on the ‘Reset Auths Cache‘ task button.  It is unlikely to be a permissions problem but this will ensure that users permissions are rebuilt in case there is an anomaly in the permission data.

Sorry – forgot to add the question on the print button.

The template is spTopicView.php in the /templates folder of the SP theme you are using.

The function to comment out or remove is sp_PostIndexPrint().

As always we recommend that you create your own SP theme so that any customisation is not lost during a future update. (http://codex.simple-press.com/codex/themes/theme-basics/creating-a-theme/)

Alright, so definitely the only issue is that we can only see the quote buttons on topics WE created. So every other thread someone else starts, we can’t see the quote button at all, which is silly. It should available on every post xD

I tried the Reset Auths Cache, and that didn’t change anything. Any other ideas?

Thanks for the telling me how to remove the print button. That worked out just fine.

Here are images so you can see what I’m seeing with the quote button and without.

it is not that it is ‘silly’. It is more that it seems broken on some way. Not just the Quotes I see – bit also no PM or Report Post button either. Not behaviour that is correct but also not behaviour we have had reported or seen before. So my first task is to collect data to see if we can work out what is wrong.

Can one of you please, while logged in as a forum ‘Admin’, click on the profile button in the forum header. Then click on the ‘Permissions’ tab of the profile form. And then select a forum where you know this is odd behaviour is happening and click on the View button.

As an SP Admin ALL the permissions should show a green tick graphic with the exception of 2 items which should show a red cross graphic.

Is this what you see?

Hi Swordfish,

So I checked the permissions tab in the profile (Never saw that before, thanks!), and yes, all of my ticks are shown as green except for the two that are red.

Thanks.

I dont see a link to site… any caching plugins?

have you customized any permissions?  if not, might be worth going to forum – permissions – reset permissions and resetting them…

Mr Papa said
I dont see a link to site… any caching plugins?

have you customized any permissions?  if not, might be worth going to forum – permissions – reset permissions and resetting them…

I do not have any caching plugins. I really miss being able to quote users. Haven’t customized any permissions, but I can try resetting them just in case in the meantime.

Here is the site:

http://berserk-games.com/forum

Thanks.

(edit) Reset the permissions, re-did them, etc and still don’t have a quote button. I only have them on the threads I started, but not other users’ threads.

are you talking wp admins or sp admins?  they are two different things… wp admins are not sp admins by default – only the wp admin that installed sp is…  more can be added on forum – admins – manage admins…

I also see you are running your own theme… did you change any of the button template tags from spTopicView.php?

also, are you sure its the blockquote button missing?  and not the permission to reply to topics generally for this user?  as the other user (or yourself), you can view your permissions in the  your sp profile…  a screenshot might be helpful…

If you look in a couple of my previous posts, I included a screen shot of how it looks. Unless you want a screenshot of my permissions, in which case, all are marked green except the 2 that shouldn’t be.

There are only two of us as admins and both of us are wp admins AND sp admins. I created it and made sure my partner also was an admin for both.

I coped the default theme so any changes I made would not be overwritten. I never changed any button templates. The only ones that were changed were the custom icons for the main forum view page.

I am positive the quote button is missing. The screenshot of what is missing is in my post on the previous page. Here is a screenshot of my permissions on a forum in which I have this issue if it helps.

Thank you.

As you have probably guessed we are really struggling with this one! It has never been reported before so it is totally unique and – to be perfectly frank p we can see no logical reason for it unless it is rooted in permissions which, for a forum admin – it should not be.

For the record – I have looked at the code for this and these are the exact conditions under which a user will not be offered a quote button on any single post. I don’t really expect these to be relevant but where a permission is part of the test I would like your user to check their own permissions (theirs not yours of course) against the actual forum where they witness the lack of the button.

So – for the record – these are the conditions no quote button is shown on a post:

1. if a post has been loaded for editing
2. if a post is awaiting moderation and youy are not an admin
3. If you do not have permission to reply to posts
4. If either the forum or the topic is locked and you are not an admin
5. If the post was made by an admin and you do not have permission to view admin posts
6. if you can only view own and admin posts but are not an admin or the original post author

So – anything there?