Support Forum

Forum Admin bug – Order Groups and Forums

SS shawn soden
shawn soden
Member

I have tried disabling all plugins and reverting to original theme, no luck.

Issue:

I created a new group, then a forum for that group. I then entered Order Groups and Forums to move that new Group and Forum where I wanted it on the board.

When I saved the screen, it froze with the loading blocks animation. Refreshed page, tried using another browser, I can not get back into that section. Whats even worse is it has some how moved various other forums to different Groups on the board and I have no way to fix it because I can not get back into Order Groups and Forums.

13 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

How many forums have you defined? How many of those have sub-forums. And how many are there of them?

SS shawn soden
shawn soden
Member

Currently I have 5 Groups with 19 forums and 17 Sub Forums. I created 1 Group with 1 Forum under it, then moved that from the last Group/Forums to the second from last, saved and the everything went wrong.

YS Yellow Swordfish
Yellow Swordfish
Member

Do you know how to look at and possibly edit tables in the database – most usually with a host provided phpMyAdmin?

SS shawn soden
shawn soden
Member

Still unresolved – I tried a DB repair.

Another issue we have been having is inside the WPAdmin > Forums > Users > Member Information > Search Member: When you search, all you return is a blank page, the site and adminCP is still loaded but the center just remains blank.

SS shawn soden
shawn soden
Member

Hopefully this helps shed a light on the issue. I went through my forum and re-created all the new Sub Forums, then moved all the threads back into those sub forums. I then deleted the old sub forums and forums that were moved now that they were empty.

Once I did that, I was able to access the Order Groups and Forums in the adminCP. However if I made a single edit in there, it jumbled everything up again and then I could not access it anymore. 

I am creating new sub forums for a 3rd time, and moving threads back, this time I will not touch the Order Groups and Forums since it keeps messing up my boards.

MP Mr Papa
Mr Papa
Member

as mentioned in multiple threads, there is a bug that can affect some users in the ordering that is fixed in the next version…  I think Andy was asking if you had db access to manually correct them until we can push the release out… its just waiting for wp to release 3.9 currently in beta 3…

SS shawn soden
shawn soden
Member

Mr Papa said
as mentioned in multiple threads, there is a bug that can affect some users in the ordering that is fixed in the next version…  I think Andy was asking if you had db access to manually correct them until we can push the release out… its just waiting for wp to release 3.9 currently in beta 3…

Yes I do.

MP Mr Papa
Mr Papa
Member

we will have to wait until tomorrow for Andy since I do not know exactly where he was going…

YS Yellow Swordfish
Yellow Swordfish
Member

The Ordering panel was an attempt to fix problems some users had had with ordering and what was a not very intuitive method of doing it. Sadly – what was missed was one sort of ordering ‘corruption’ that then failed to show up in the ordering panel. This has been fixed and is ready for the update.

Now – I have not tried this but I see no reason why technically it should not work,. The reason I asked about your database access was to suggest that you (1) quickly turn all sub-forums into main forums (a quick and easy task via phpMyAdmin for example) and then (2) Use the ordering panel to re-order and to make your sub-forums.

As I say – I have not tried this but it should be fine. The problem with the current ordering panel has been the data sent to it so lceanign that first should overcome that issue.

Of course – if you were to try this then as always, I would recommend a backup even if only of the sfforums table as well as putting the forum into ‘maintenance mode’ while you change things.

SS shawn soden
shawn soden
Member

Yellow Swordfish said
The Ordering panel was an attempt to fix problems some users had had with ordering and what was a not very intuitive method of doing it. Sadly – what was missed was one sort of ordering ‘corruption’ that then failed to show up in the ordering panel. This has been fixed and is ready for the update.

Now – I have not tried this but I see no reason why technically it should not work,. The reason I asked about your database access was to suggest that you (1) quickly turn all sub-forums into main forums (a quick and easy task via phpMyAdmin for example) and then (2) Use the ordering panel to re-order and to make your sub-forums.

As I say – I have not tried this but it should be fine. The problem with the current ordering panel has been the data sent to it so lceanign that first should overcome that issue.

Of course – if you were to try this then as always, I would recommend a backup even if only of the sfforums table as well as putting the forum into ‘maintenance mode’ while you change things.

I can just wait for the update.