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Forum formatting issues after latest update
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Beth Terry
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Apr 6, 2017 - 3:46 pm

Hi.  I just noticed today that my forum is appearing without theme formatting.  I'm not sure when the problem started, as I just looked at it today, but it might be a result of the most recent update.  Attached is a screenshot.  https://myplasticfreelife.comSimple-Press-problem.JPGImage Enlarger

I have cleared my browser cache, and that hasn't fixed the problem.

Thanks,

Beth Terry

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Yellow Swordfish
Glinton, England
SP Master
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Apr 6, 2017 - 3:59 pm

do you need to update the forum permalink (Integration > Page and Permalink panel)?

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SWORDFISH
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Mr Papa
Simi Valley, CA
SP Master
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Apr 6, 2017 - 9:25 pm

Or perhaps the combined css cache on forum - toolbox - housekeeping

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Yellow Swordfish
Glinton, England
SP Master
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Apr 7, 2017 - 3:45 am

Oh dear - I am sorry. @mr-papa is correct and it was what I meant to suggest. This is what comes of using a phone when sleepy and just settling down in bed fp=or the night!

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SWORDFISH
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Beth Terry
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Apr 9, 2017 - 9:01 pm

Hi.  I have done everything suggested on this page: https://simple-press.com/docum.....an-update/

Also, today, I completely uninstalled Simple Press using the "Nuclear Option" which removes the database tables as well.  

Then, I downloaded a new copy of the plugin and installed it brand new.  And I activated the Barebones theme.  After installation, even without any content, the forum still appeared without formatting.  

Then, I restored my Simple Press database tables from an automatic backup performed by my web host yesterday.  Now, the content is there, but still, there is no formatting.

You can view it here: https://myplasticfreelife.com/discuss/

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Mr Papa
Simi Valley, CA
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Apr 10, 2017 - 12:13 am

so are you saying this was working before?  its starting to sound like a server configuration issue...  perhaps they changed the server settings?

many of our themes use php as part of the css display... for the vast majority of server configs this works just fine... some servers block this...

you can test this out by downloading our Barebones CSS theme (https://simple-press.com/store...../standard/)... they are free... and see if that gets it working... its a css only equivalent of the base Barebones theme...

try downloading it and uploading to wp-content/sp-resources/forum-themes... and then on forum - themes - theme list, selecting that theme... and see if it works... if so, you wont be able to use any of our more complex php driven themes...

another possibility is the use of Rocket... it seems to be doing some caching which could be causing the problem too...

<!-- This website is like a Rocket, isn't it? Performance optimized by WP Rocket. Learn more: https://wp-rocket.me -->

is this something you added recently as well??  can you temp disable it and see if things work better?

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Beth Terry
Member
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Apr 10, 2017 - 1:08 am

Yes, it was working before... up until the most recent Simple Press upgrade I believe.

Switching to the CSS Desktop theme works.  But I am still confused because I have not had any problems with the PHP-based themes (I've used both Barebones and Default) before.

Also, I have used WP-Rocket for over a year with no conflict with Simple Press.  But during my tests today, I turned it off and cleared the cache to make sure that wasn't the problem.  I have been clearing the WP-Rocket cache and clearing my browser cache each time I try something new.  At one point, I even deactivated WP-Rocket, and that didn't help.

I would like to be able to switch back to the PHP theme if we can get it to work again.  I don't see why it shouldn't. 

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Apr 10, 2017 - 1:14 am

we are not talking php themes here... but php in css...  so in some of our themes, the css files are actually php files that generate css...   the two are different languages...  basically, they require the server apache (or other web server app) to process css files as php...

for 99% of servers, this works fine... some servers block it.. or more likely, just dont enable it...  believe its just a standard apache handler type... but unfortunately, the small number of folks with this issue have never closed with their hosts to work a fix and let us know for sure what the setting is...

At this point, since you have already confirmed that a css only css file works, I wouldnt worry any further about rocket - does not appear to be involved...

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Beth Terry
Member
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Apr 10, 2017 - 1:19 am

Something I just noticed -- In Integration tab -- a bunch of folders are missing.  See attached image.  Should they have been created when I reinstalled Simple Press?  And could this be causing the problem?Simple-Press-folders-missing-problem.JPGImage Enlarger

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Apr 10, 2017 - 1:24 am

normally, they would be... but those are not the default locations... those would be:

sp-resources/forum-xxxxx

but perhaps you were around in the 3.x or 4.x days before the sp-resources became standard... still, those shown wont affect the css at all...  and would only come to bear if you were using those features...

php parsing of css files comes down to server settings...

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