Support Forum

Forum is very very slow with error

HB Henrik Berntsson
Henrik Berntsson
Member
Member since Feb 2016
4 posts
Mar 2, 2016 · 5:42 am · Edited

I have migrated my old Vbulletin forum to Simple:press. I have a big forum of 60k+ users and 1m + posts.  Now forum is running extremly slow, its like almost not working. I also get this error in forum admin as well..

“Your server has returned a status code of while attempting to communicate with the Simple:Press server to establish up to date version information.
Additionally, WordPress reported the following: Resolving timed out after 5105 milliseconds
Please try again in a few minutes but if the condition persists we firstly recommend seeking assistance from your hosting support team and then contacting Simple:Press support if they are unable to help.”

Help please

3 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Mar 2, 2016 · 6:12 am

Well of course a forum plugin sitting within a framework like WordPress is always going to be a little slower as there is more overhead to load and deal with – i.e., WordPress itself, it’s theme and any other plugins you are running. A stand alone forum application does not have any of this.

Having said that I think our forum here is probably as average as you can get and we are quite comfortable with the performance. Number of users and number for posts has no real bearing on performance – that is a red herring. The number of forums may bit even that is minimal.

The biggest threat to performance is the same for any WordPress based site – which is quality of hosting,

There are also a few other things which can be taken into consideration. The number of plugins for example; if you have the right ones in use for your needs; what WP plugins you may have active. Etc. When concerned it is important to run tests and measurements so you can find where bottlenecks are so you can take action to help solve them. But as I said above – a lot can come down to the hosting,

As to the message – which is not an error by the way – then it seems to be saying that your sever is timing out while trying to contact our server. So maybe your server really is clogged up. What does your hosting support say?

HB Henrik Berntsson
Henrik Berntsson
Member
Member since Feb 2016
4 posts
Mar 2, 2016 · 8:58 am

Thanks for Answering, I have a very heavy dedicated server with 180GB ram and lots of cpu. I checked not even half of the ram is in use so this can’t be server related. the warning is coming a lot, we are not even able to install and work with plugins..

why does our server contacting your server, is there any thing hosted on your server ??

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Mar 2, 2016 · 9:22 am

It contacts our server to see if any updates are available. Once it makes contact it downloads an XML document with upgrade data and caches it in the database until it might be outdated. it should, i believe only do this on the WP Updates page and the WP Plugins page but I would have to check my facts n that one. It might do it when the forum admin is first accessed…

If you run a dedicated server then you must also be in control of it so perhaps you could take a look at your log files to see what they have to say about the attempt(s) to connect to our server. Might be some useful pointer in there.