I’m wretching my head over my forum at visit-sweden.eu the forum page just shows up blank. Yepp there is a page and I checked everything else. I hope. I have forums on other sites using the same domain (swift) that works fine. Any hints on where to continue the troubleshooting would be highly appreciated…
/maja
I’ve tried changing the themes. Doesn’t help. I had two forums up and running. One on Swift v.7 and one genesis. One visit-sweden.eu none of these, or other themes would work. Now it seems that my other genesis forum is gone as well (meija.de).
I have talked to my web hotel as well. They claim there is nothing malfunctioning on my sites….
Any suggestions is highly appreciated.
/Maja
If the second forum that has ‘gone’ was working fine, the first thing that I would think might be the cause is an update somewhere. If changing your theme isn’t making a difference, have you tried disabling plugins? there might be something that has updated that is causing problems.
Thanks Ike,
Disable all plugins. Changed theme, emptied cache, restarted chrome. Still blank….
What on earth….
Which link is a link to the site with the blank page? And is the whole page blank?
Also – have you checked your error log? Both the forum admin > toolbox > error log and – if nothing relevant in there (and I mean actual errors NOT notices or warnings) – how about the php error log. If the whole page is absolutely blank it does suggest the possibility of a php fatal error which would get reported to your php error log.
No toolbox errors but this php error:
Warning: include_once(/customers/d/4/6/visit-sweden.eu/problem-with-post-edit-buttonttpd.www/wp-content/sp-resources/forum-plugins/captcha/library/sp-captcha-components.php): failed to open stream: No such file or directory in /customers/d/4/6/visit-sweden.eu/problem-with-post-edit-buttonttpd.www/wp-content/sp-resources/forum-plugins/captcha-plugin/sp-captcha-plugin.php on line 132 Warning: include_once(): Failed opening ‘/customers/d/4/6/visit-sweden.eu/problem-with-post-edit-buttonttpd.www/wp-content/sp-resources/forum-plugins/captcha/library/sp-captcha-components.php’ for inclusion (include_path=’.:/usr/share/php’) in /customers/d/4/6/visit-sweden.eu/problem-with-post-edit-buttonttpd.www/wp-content/sp-resources/forum-plugins/captcha-plugin/sp-captcha-plugin.php on line 132 Fatal error: Call to undefined function sp_captcha_do_load_js() in /customers/d/4/6/visit-sweden.eu/problem-with-post-edit-buttonttpd.www/wp-content/sp-resources/forum-plugins/captcha-plugin/sp-captcha-plugin.php on line 133
something with the captcha?
you have renamed the directory for the plugin which you cannot do:
www/wp-content/sp-resources/forum-plugins/captcha-plugin/sp-captcha-plugin.php on line 132
the plugin directory must be named as we deliver it: captcha
rename it back and all should be well…