Hi guys,
We are in the process of rebuilding our site silverhairs.com and moving to silversurfers.com, however the forum will not show. I have updated the permalink and am not sure what else I can do to find the cause.
Can you help?
Site is here: http://www.silversurfers.com/wp-admin
Thx,
Simon.
This account is not a Simple:Press Admin account so we can;’t really look at anything in detail within the administrative panels of the forum. I would suggest you use a PM to send the credentials as well to keep them private (please send to myself AND to Mr Papa with links to the site, this topic and a brief reminder of the issue).
Perhaps while you upgrade the account and send that to us you can also just tell us how the site was moved?
The first and most obvious problem relates to the storage locations (see forum admin > Integration > Page and permalink).
ONE of them does not exist which means, I feel sure, that the last upgrade was unable to create it. ALL of them are not denied access to write to. So a basic permissions problem in your wp-content folder tree. These need checking and correcting.
And the missing folder needs creating.
When that is done if we still have issues then let me know and I will go back for a second look.
OK, permissions issues all sorted.
And the missing folder created, still no forum?
Could you have another look please?
Thx
have tried looking at it a couple of times… but the site keeps dying with a 503 unavailable error… will try again later…
Sorry gents, some more technical issues are taking the site down intermittently.
slow… but could access it… quite odd… not getting any forum stuff on that page, but clearly selected… have to wonder if there is any error occurring in the page load…
anything in your php error log?
also, perhaps turn on WP_DEBUG in your wp-config.php file and see if any more info reported on a page load…
I have turned on WP_DEBUG but not sure what I am looking for.
Can you take a look and advise please
Thx
On 6 Nov 2013, at 19:08, Simple:Press Support wrote:
> >
is your wp theme current? its throwing a couple of warnings about wp compatibility…
but doubt its related…
as a quick test, can you switch the theme to a wp default theme and see if it displays?
Yes the theme is current, however it has been heavily modified and it appears I can’t change back to the default theme to test.
On 6 Nov 2013, at 23:49, Simple:Press Support wrote:
> >
I changed the WordPress theme page template the page is using and voila – it came back to life. However – turning it back to the ‘default template’ still shows the forum but in a small column. So i think you need to choose which template you are going to use.
Sorry, do you mean you changed the wordpress theme or just the simple-press forum theme?
I tried swapping the wordpress theme back to default and ended up with the white screen of death I now have my site back up and running but it is missing information and widgets and pages aren’t linking, the whole things is screwed now!
No… As I said ‘WordPress Theme Page Template’. Every WP page you write and save has an option as to which template you will use for it’s display. The forum page was set to ‘default template’. I changed this and then changed it back. I figure it had got lost in the WP postmeta table.
Ok great thanks, I will try that again, once I get all my widgets back in! And get the site up and running.
It appears we have an issue with the theme not being able to roll back to default.
I will let you know
Thx
On 7 Nov 2013, at 10:30, Simple:Press Support wrote: