Support Forum

Forum not showing up

SS Sebastian Schimpf
Sebastian Schimpf
Member

Hi there,

I am trying to change the forum settings from a “members only” to a publicly visible forum but with the result that the forum is not showing up for user who are not logged in.
I thought that I made all the correct settings in the permission sets but it seems I am missing something or there is some other issue I can’t see.

Can you please help me with this?

7 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

What a non-logged in user (in SP parlance a ‘guest’) can see and do in the forums is determined by permissions granted to the guest user group. This user group (which was pre-created at install) must then be associated with the relevant permission set fpr each forum where you want guests to have access.

So – check the user group exists and if not create one.
On the ‘map users to user groups’ admin ensure that the guest user group is the deault to be used for guests.
Set up the permissions you want guests to have.
Go to the forums management – edit forum and ensure thsat the Guest user group is associated with the correct permission set.

And that should do the trick.

SS Sebastian Schimpf
Sebastian Schimpf
Member

Thank you Andy!
I did all that and checked it many times. 
The forum is not showing up. 
Maybe I am missing something. 

Could you have a look?

YS Yellow Swordfish
Yellow Swordfish
Member

Sure – if you give me a link I can look…

SS Sebastian Schimpf
Sebastian Schimpf
Member

just sent an email to support@simple-press.com with login and stuff 

Thanks!

YS Yellow Swordfish
Yellow Swordfish
Member

You have the following CSS in your WP theme stylesheet (starts at line 6024)

/* hide forum from normal visitors */

#spMainContainer {
    display: none;
}

which is your problem.

SS Sebastian Schimpf
Sebastian Schimpf
Member

ohhhh … dang!
I am sorry!

And thank you so much!!!

YS Yellow Swordfish
Yellow Swordfish
Member

🙂 No problem… We have all done it!