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Guests are unable to access my forum

RR Rhonda Ramadge
Rhonda Ramadge
Member
Member since Jul 2013
19 posts
Jul 8, 2013 · 9:47 am · Edited

forum_1.JPGforum_2.JPGI have two groups set up. One I would like to be public with guests having limited access. The other for registered members only.  I have set guests permissions to limited access but when not logged in I cannot access. These are screenshots of not logged and logged in.

forum_1.JPG forum_2.JPG

5 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jul 8, 2013 · 10:40 am

Probably going to need a little more detail here…

  1. By ‘groups’ do you mean forum groups or user groups?
  2. Do the forums themselves have the associations of the right User Group/Permission Set?
  3. When you say ‘cannot access’ what are you actually seeing?

That will do for starters!

RR Rhonda Ramadge
Rhonda Ramadge
Member
Member since Jul 2013
19 posts
Jul 8, 2013 · 11:01 am

These are my settings. Screenshots of what I’m seeing are in the first post. Must have been editing as you were posting.settings1.JPGsettings2.JPG

settings1.JPG settings2.JPG
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jul 8, 2013 · 3:02 pm

Can we have a link to your forum page?

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jul 8, 2013 · 5:38 pm

Disturbing. I have to say that this is not a known problem. Your setup there is most common – we basically have a similar setup on this site as well – and there are no known issues.

Would you be willing to set me up with an SP Admin account so I could look at your data setup. Note this need not be a WordPress admin – just an SP admin. This would probably be the quickest route to resolution.

If this is possible then please PM credentials to both myself and to ‘Mr Papa’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

if that is not possible then I need to work out what I have to ask you next :)