Support Forum

How to reset gravatar cache ?

SP sptab
sptab
Member

I’m experiencing some problems with some members avatar picture. I believe it’s related to the gravatar cache and I would like to empty it. If I remember right, it use to be in the Toolbox / Housekeeping, but I can’t find it anymore. 

What do you suggest ?

Thanks.

1 Answer

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

The new version of the grravatar cache improved on the way they were stored reducing load on your server and memory. The reset option was moved to a users profile avatars tab so they can reset them themselves.

We are aware of a problem (and have a ticket open) where a non-image file can be downloaded from gravatar.com if either the site or an image is not available. I believe this has changed on gravatar.com itslelf and we need to address our code to deal with it.