Support Forum

Identity Icons Folder

JL joon lee
joon lee
Member

It must be an error because of the update, but identity icons are disabled because it can’t find the folder. and i can’t change the folder path.

 https://www.evernote.com/shard/s132/sh/f785f4d3-7c70-4c67-b1af-41acbf7d4c8e/e8927ecef512c9c2f4b78ddc44954446

https://www.evernote.com/shard/s132/sh/4a28e59b-840c-41cd-aa28-198abf0cf124/631a31195ba68dc1c7f4c26b237ed24c

 

www.seoultouchup.com/forum

8 Answers

New Answer

MP Mr Papa
Mr Papa
Member

well, we dont touch storage folders during an upgrade…  you were using them before?

check forum – integration – storage locations for more info…

JL joon lee
joon lee
Member

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘sp_identities_storage_save’ not found or invalid function name in /problem-with-post-edit-buttonome/seoultouchup/www/www/wp-includes/plugin.php on line 496

Storage locations updated

 

http://youtu.be/wCEiqfjSSa4

 

I have uploaded a screencast – I don’t know why this is happening (well, we haven’t used it before. so maybe this is an additional plugin we have to install?)

YS Yellow Swordfish
Yellow Swordfish
Member

Gosh – Looks like there has been a small corruption in the file although not sure how.

Are you able to make a small code edit OK? If so the file to edit is in your forum plugins folder /identities/sp-identities-plugin.php – 

line 127 currently reads:

function sp_identitiesstorage_save() {

and should be

function sp_identities_storage_save() {

and I will open a ticket here to get the plugin re-released.

Apologies for that – some sort of editing error that wasn’t picked up. 

JL joon lee
joon lee
Member

thank you and I noticed that you have updated the plugin so i installed a new one – but still getting an error-

 

http://youtu.be/i_C0T-ROUII

MP Mr Papa
Mr Papa
Member

hard to see the video… does that storage location actually exist?

since you activated the plugin with the error, you may need to set it up manually…  or you could uninstall the Add Identities plugin and then reactivate it and let it create it…

JL joon lee
joon lee
Member

mr. papa. 

please click the youtube logo in the bottom and click the full size and it won’t be hard to see the video because it is high quality. 

I am sure that everyone got this error. If I uninstall this plugin, our users lose all data?

thank you for your help in advance.

JL joon lee
joon lee
Member

i have manually added a folder – and the problem was solved.

YS Yellow Swordfish
Yellow Swordfish
Member

Excellent. Thanks for the update. Hope you have no more issues there.