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Image Enlargement No Longer Working
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jim
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Feb 6, 2020 - 6:43 pm

I've discovered that our Image Enlargement oprions are no longer doing their job. Specifically, the Image Width settings are no longer being applied. I have no idea how long this has been going on, and suspect it may have something to do with our caching plugin. I have, however, cleared all caches, turned off caching, reset SP CSS & JS script caches, and tried various combinations of settings each time. So, I need help troubleshooting this further.

What specific SP scripts and/or CSS control the image enlargement and thumbnail creation?

What other steps can I take to determine what is causing the thumbnails not to be generated?

I have ruled out any Nextgen plugin conflict, and cannot disable our caching and asset optimization plugin, though I have already rebuilt and reset those caches various times after changing SP settings. Using the FF ispector, it appears no other classes are being assigned to the images (other than: class="sfimageleft spUserImage").

Here is an example topic displaying the large images inserted by a member in her post.

Thanks in advance for any help!

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Simple Press
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Feb 7, 2020 - 10:25 am

Hi:

I believe that the images are being resized on the back-end instead of using css.  It is possible that the resize is failing for some reason.  

Can you try clearing the WP error log, uploading a large image and then checking to see if there are any errors in there?

Thanks.

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jim
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Feb 7, 2020 - 5:17 pm

Will do, thanks.

To clarify, these photos are being added by image URL, not using the SP Uploader.

Would that make a difference?

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Simple Press
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Feb 8, 2020 - 12:33 pm

Ah, ok.  That's a different story.

What are your options under FORUM->OPTIONS->CONTENT SETTINGS->Image Enlargement?   There are three check-boxes there along with the thumbnail width.

Maybe just click SAVE on that screen to resave the options and see if that helps.

Thanks.

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jim
Here and Now
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sp_UserOfflineSmall Offline
Feb 8, 2020 - 6:41 pm

Simple Press said
What are your options under Image Enlargement?
Maybe just click SAVE on that screen to resave the options...

I had tried every possible combination, saved and re-saved numerous times.

The issue was at the server level. The selected PHP version had somehow been edited, or updated, and allow_url_fopen and allow_url_include were disabled – which makes a big difference when various resources are being loaded via CDN.

SP Image enlargement is once again working as expected.

Thanks for the input!

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