A A A
Forum Scope


Match



Forum Options



Min search length: 3 characters / Max search length: 84 characters
Forum Login
Lost password?
general-topic
Image Enlargement No Longer Working
Avatar
jim
Here and Now

630 Posts
(Offline)
1
Feb 6, 2020 - 6:43 pm
Print

I’ve discovered that our Image Enlargement oprions are no longer doing their job. Specifically, the Image Width settings are no longer being applied. I have no idea how long this has been going on, and suspect it may have something to do with our caching plugin. I have, however, cleared all caches, turned off caching, reset SP CSS & JS script caches, and tried various combinations of settings each time. So, I need help troubleshooting this further.

What specific SP scripts and/or CSS control the image enlargement and thumbnail creation?

What other steps can I take to determine what is causing the thumbnails not to be generated?

I have ruled out any Nextgen plugin conflict, and cannot disable our caching and asset optimization plugin, though I have already rebuilt and reset those caches various times after changing SP settings. Using the FF ispector, it appears no other classes are being assigned to the images (other than: class=”sfimageleft spUserImage”).

Here is an example topic displaying the large images inserted by a member in her post.

Thanks in advance for any help!

TripawdsSimple:Press powers the Tripawds Discussion Forums.

It's better to hop on three legs than to limp on four.

The Tripawds Blogs Community is made possible by The Tripawds Foundation.

Avatar
Simple Press
394 Posts
(Offline)
2
Feb 7, 2020 - 10:25 am
Print

Hi:

I believe that the images are being resized on the back-end instead of using css.  It is possible that the resize is failing for some reason.  

Can you try clearing the WP error log, uploading a large image and then checking to see if there are any errors in there?

Thanks.

Avatar
jim
Here and Now

630 Posts
(Offline)
3
Feb 7, 2020 - 5:17 pm
Print

Will do, thanks.

To clarify, these photos are being added by image URL, not using the SP Uploader.

Would that make a difference?

TripawdsSimple:Press powers the Tripawds Discussion Forums.

It's better to hop on three legs than to limp on four.

The Tripawds Blogs Community is made possible by The Tripawds Foundation.

Avatar
Simple Press
394 Posts
(Offline)
4
Feb 8, 2020 - 12:33 pm
Print

Ah, ok.  That’s a different story.

What are your options under FORUM->OPTIONS->CONTENT SETTINGS->Image Enlargement?   There are three check-boxes there along with the thumbnail width.

Maybe just click SAVE on that screen to resave the options and see if that helps.

Thanks.

Avatar
jim
Here and Now

630 Posts
(Offline)
5
Feb 8, 2020 - 6:41 pm
Print

Simple Press said
What are your options under Image Enlargement?
Maybe just click SAVE on that screen to resave the options…

I had tried every possible combination, saved and re-saved numerous times.

The issue was at the server level. The selected PHP version had somehow been edited, or updated, and allow_url_fopen and allow_url_include were disabled – which makes a big difference when various resources are being loaded via CDN.

SP Image enlargement is once again working as expected.

Thanks for the input!

TripawdsSimple:Press powers the Tripawds Discussion Forums.

It's better to hop on three legs than to limp on four.

The Tripawds Blogs Community is made possible by The Tripawds Foundation.

Forum Timezone: America/New_York
All RSSShow Stats
Administrators: Blues Dancer, Simple Press, SP Community Support
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 630
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Newest Members:
David Hnát
Gary Lee
Glen Stewart
Rodney Pacis
kent black
Robert Meharg
test test
narek amprachamian
Forum Stats:
Groups: 7
Forums: 17
Topics: 10065
Posts: 79362

 

Member Stats:
Guest Posters: 607
Members: 16922
Moderators: 0
Admins: 3

Most Users Ever Online
499
Currently Online
Guest(s)
9
Currently Browsing this Page

1 Guest(s)