sure… pm the account details to BOTH myself and yellow swordfish… make it a wp admin account with full sp admin capabilities… and be sure to link back to this topic so we know what its about… include a link to your site too…
I’ve sent along the credentials to both you and Yellow Swordfish.
Thanks again!
not sure what is going on… the page loads fine about 10% of the time… the other 90% it never loads a single thing… I can see similar server response on other wp pages and forum pages, though better than 10%…
and when the page is trying to load, its not doing anything but spinning.. no http activity at all… not sure what its doing… its certainly not trying to load any forum stuff or wp that I can see…
have you checked the php error log? must be dying real early…
is your server running mod_security?
The server is definitely running mod_security. Can you tell me what other wp pages that are encountering the same problem? I’ve not found any other wp pages that have this issue, just the forum pages.
I’m investigating the error_log now to see if there is anything relevant there.
I cleaned the logs, forced a refresh of the post and found these:
[Wed Oct 02 21:08:27 2013] [error] [client 76.19.139.244] (70007)The timeout specified has expired: ap_content_length_filter: apr_bucket_read() failed, referer: http://www.kyusho.com/kyushoforums/english/
[Wed Oct 02 21:11:42 2013] [notice] Graceful restart requested, doing restart
[Wed Oct 02 21:11:43 2013] [warn] RSA server certificate wildcard CommonName (CN) `*.kyusho.com’ does NOT match server name!?
[Wed Oct 02 21:11:43 2013] [notice] Apache/2.2.22 (Unix) mod_ssl/2.2.22 OpenSSL/0.9.8e-fips-rhel5 DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 configured — resuming normal operations
[Wed Oct 02 21:12:07 2013] [error] [client 99.115.47.35] File does not exist: /problem-with-post-edit-buttonome/learnkyu/public_html/favicon.ico
is that the php error log? apr bucket stuff is normally apache or perl issue – not php… apr = apache portable runtime…
I think i would contact my host with that info and see if they have any idea…
as to other pages, it was random… and as I said, I could get the referenced sp page to load too a small percentage of the time… most times, it never sent a single http request (which means it not even trying to load the page)…
mod_security is junk – any chance you can disable it just to either rule it out or see if issue? or white list the forum.. it gives way too many false positives…
I disabled mod_security. Made sure that error reporting was enabled for php, and got these errors:
[Thu Oct 03 08:20:41 2013] [error] [client 199.21.99.87] <br />
[Thu Oct 03 08:20:41 2013] [error] [client 199.21.99.87] <b>Deprecated</b>: Directive ‘magic_quotes_gpc’ is deprecated in PHP 5.3 and greater in <b>Unknown</b> on line <b>0</b><br />
[Thu Oct 03 08:20:42 2013] [error] [client 193.252.118.165] <br />
[Thu Oct 03 08:20:42 2013] [error] [client 193.252.118.165] <b>Deprecated</b>: Directive ‘magic_quotes_gpc’ is deprecated in PHP 5.3 and greater in <b>Unknown</b> on line <b>0</b><br />
[Thu Oct 03 08:20:42 2013] [error] [client 76.19.139.244] <br />, referer: http://www.kyusho.com/kyushoforums/english/
[Thu Oct 03 08:20:42 2013] [error] [client 76.19.139.244] <b>Deprecated</b>: Directive ‘magic_quotes_gpc’ is deprecated in PHP 5.3 and greater in <b>Unknown</b> on line <b>0</b><br />, referer: http://www.kyusho.com/kyushoforums/english/
[Thu Oct 03 08:20:44 2013] [error] [client 70.39.235.98] <br />
[Thu Oct 03 08:20:44 2013] [error] [client 70.39.235.98] <b>Deprecated</b>: Directive ‘magic_quotes_gpc’ is deprecated in PHP 5.3 and greater in <b>Unknown</b> on line <b>0</b><br />
[Thu Oct 03 08:20:44 2013] [error] [client 70.39.235.98] <br />
[Thu Oct 03 08:20:44 2013] [error] [client 70.39.235.98] <b>Deprecated</b>: Directive ‘magic_quotes_gpc’ is deprecated in PHP 5.3 and greater in <b>Unknown</b> on line <b>0</b><br />
[Thu Oct 03 08:20:45 2013] [error] [client 76.19.139.244] <br />, referer: http://www.kyusho.com/kyushoforums/english/fun/
[Thu Oct 03 08:20:45 2013] [error] [client 76.19.139.244] <b>Deprecated</b>: Directive ‘magic_quotes_gpc’ is deprecated in PHP 5.3 and greater in <b>Unknown</b> on line <b>0</b><br />, referer: http://www.kyusho.com/kyushoforums/english/fun/
[Thu Oct 03 08:20:45 2013] [error] [client 76.19.139.244] <br />, referer: http://www.kyusho.com/kyushoforums/english/fun/
[Thu Oct 03 08:20:45 2013] [error] [client 76.19.139.244] <b>Deprecated</b>: Directive ‘magic_quotes_gpc’ is deprecated in PHP 5.3 and greater in <b>Unknown</b> on line <b>0</b><br />, referer: http://www.kyusho.com/kyushoforums/english/fun/
[Thu Oct 03 08:21:49 2013] [error] [client 157.55.35.31] <br />
[Thu Oct 03 08:21:49 2013] [error] [client 157.55.35.31] <b>Deprecated</b>: Directive ‘magic_quotes_gpc’ is deprecated in PHP 5.3 and greater in <b>Unknown</b> on line <b>0</b><br />
[Thu Oct 03 08:21:50 2013] [error] [client 70.39.235.98] <br />
[Thu Oct 03 08:21:50 2013] [error] [client 70.39.235.98] <b>Deprecated</b>: Directive ‘magic_quotes_gpc’ is deprecated in PHP 5.3 and greater in <b>Unknown</b> on line <b>0</b><br />
[Thu Oct 03 08:22:30 2013] [error] [client 199.21.99.87] <br />
[Thu Oct 03 08:22:30 2013] [error] [client 199.21.99.87] <b>Deprecated</b>: Directive ‘magic_quotes_gpc’ is deprecated in PHP 5.3 and greater in <b>Unknown</b> on line <b>0</b><br />
[Thu Oct 03 08:22:45 2013] [error] [client 76.19.139.244] (70007)The timeout specified has expired: ap_content_length_filter: apr_bucket_read() failed, referer: http://www.kyusho.com/kyushoforums/english/
Notice the timeout is still expiring, and its referer is the forums page…
did you talk with you host about the apr_bucket stuff? perhaps why its having issues and if it can be increased… afraid I dont know much about it and not something we have seen before…
nice that they are so helpful (run away?)… apr bucket is a server thing not a developer thing – at least not knowing how the specific server is configured…
and this:
[Wed Oct 02 21:11:43 2013] [warn] RSA server certificate wildcard CommonName (CN) `*.kyusho.com’ does NOT match server name!?
is certainly something else to take up with them… but I do not think its related to the problem, but cannot be sure…
I can try to read up some more on apr bucket stuff but doubt it will reveal anything as its still unique to your server… and did you ask them about increasing its size?
From what I’m being told, the CGI script (SimplePress PHP app) is trying to write or read a bunch of stuff and is timing out. What is interesting is that it happens at random intervals in the output of the page. Sometimes I see 3 posts before it fails, sometimes I see 6.
I don’t even know of any settings that I can increase to make that bucket larger. I’m at a total loss. :/
which is quite odd… because I either see all of the posts or none of the posts… the page like dies immediately (essentially does no http requests but still needs the timeout period) or works completely…
not sure what is meant by read a bunch of stuff… db queries? yes… but not other sites or files… write? yes of course, the display, but not files…
so couple things we can try…
go to forum – options – global settings and try enabling the combined css cache and js cache… will reduce the number of http requests in case the server has really puny settings…
also, on forum – profiles – avatars, what are your various avatar settings?
I’ve set the combined css and js cache, it seems to have no impact.
Avatar settings:
Display Avatars: On
Size: 50
Enable Avatar Uploading: On
Max Size: 10240
Auto Resize: On
Quality: 90
Pool Selection: Off
Remote Avatars: Off
Gravatar Rating: G
Replace WP with SP: No
Proirities:
Gravatars
Uploaded Avatar
SP Default Avatars
WP Avatars
Avatar Pool
Remote Avatar
Btw, you have access to the site with the credentials I PMd you, so you can take a look at whatever you want to see if you see something set up weird.
I turned off Avatar Uploading just in case it was causing problems and reordered priorities to:
Gravatars
WP Avatars
SP Default Avatars
Uploaded Avatar
Avatar Pool
Remote Avatar
But it had no effect.