Support Forum

Just installed but cannot log in – SimplePress admin is nonexistent account!

DW Donna Wegener
Donna Wegener
Member
Member since Dec 2013
5 posts
Jan 6, 2014 · 11:37 am · Edited

Hi I just installed SimplePress on my site and must have had an earlier test installation based on a user admin who no longer exists on the site. Upon installing Simple Press this morning, the system will only allow user “oldadmin” to access SimplePress but user oldadmin no longer exists. And I can’t fully uninstall SimplePress to start over again because you can only do that as the Admin. Help! What can I do?

3 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jan 6, 2014 · 2:47 pm

Sorry for the delay in responding.

Now – I am not 100% sure and it would take me a while to set up a test – but if you go to the WordPress plugins admin panel – locate Simple:Press – do you not get an Uninstall option there?

DW Donna Wegener
Donna Wegener
Member
Member since Dec 2013
5 posts
Jan 6, 2014 · 8:05 pm

There is, and thank you! I don’t know why I thought I’d done that already. And now that it’s installed properly, I realize that when I thought I’d installed it earlier today, I’d really only updated an earlier test installation that I’d failed to fully uninstall.

Anyway, your answer did the trick, and thanks again. And thanks in general for a lovely product!

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Jan 6, 2014 · 9:57 pm

thanks for the kind words!  glad you are off and running…