Support Forum

Last Guests Post details being held and visable to next guest that posts

KE Kenn
Kenn
Member

When a guest posts on the forum they type in their display name and email, when another guest goes to post on any computer that information is stored and they can see the last guest details.

So if Guest 1 posts a question then Guest 2 goes to answer it, Guest 1’s details will appear in the ‘display name’ and ’email’ boxes and we have an example of a user answering themselves becuse Guest 2 didn’t notice the details above.

Obviously this isn’t good as it is sharing details that it shouldn’t. I have turned off storing guest details in a cookie so not sure where it is pulling this information from.

Can you help?

33 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

I assume that you mean when two guests are sharing the same computer to post to your forum. Yes?

The option to turn off guest cookies will prevent them from getting saved but it does look like we are not checking that option when reading them back in so I have opened a ticket to get that fixed up for the next SP update.

I guess it is pretty rare for two ‘guests’ to use the same machine but I can see that it can happen.

KE Kenn
Kenn
Member

No this is what doesn’t make sense, it is any computer. Guest 1 in Bristol, UK, Guest 2 in Leeds, UK?

I am using Total cache but it is deactived for the forum.

Any ideas?

KE Kenn
Kenn
Member

Hi Thanks for your time, it looks like Total Cache wasn’t ignoring the page correctly and hanging onto the details somewhere. I have deactived it for the forum again and this time it is no longer holding the data.

YS Yellow Swordfish
Yellow Swordfish
Member

Ah excellent. I had been pondering the previous post while out walking my dogs trying to work out if there was any way that was possible!

CP Craig Pimbley
Craig Pimbley
Member

Having same problem. Can you tell me what you changed please Kenn?

I have added ‘/forum/’ to:

“Add here strings (not a filename) that forces a page not to be cached. For example, if your URLs include year and you dont want to cache last year posts, it’s enough to specify the year, i.e. ’/2004/’. WP-Cache will search if that string is part of the URI and if so, it will not cache that page.”

 

Many Thanks

Craig

Screen-shot-2012-11-15-at-00.09.08.png
KE Kenn
Kenn
Member

Hi Craig,

You have entered it in the same area as I did except I didn’t add the trailing / so I would just put in /forum, don’t forget to empty all the caches and be sure it’s not storing it in your users browser cache.

I have a new issue now after running about 10 simplepress updates the forum toolset has stopped working and is appearing blank so I have turned the cachin plugin off temporarily, unfortunately this hasn’t fixed the new issue so will be turning it back on today.

Post back if you manage to get it working ok.

 

After further investigation it is the object cache that seems to be holding on to the data not the brwser/page chace settings ther is a box to ignore elements but I am unsure what to add.

YS Yellow Swordfish
Yellow Swordfish
Member

Craig: I would have expected either to work but Kenn may well be right. Assuming your forum slug IS ‘forum’ of course! And as he says there may still be cached versions lying around.

Kenn: Do you mean the admin ‘toolbox’ panels have vanished? Or the front end forum tool popup?

KE Kenn
Kenn
Member

Thnks for yor reply, it seems to be a morning of it today and would appreciate any assistance you can give.

Since updating all the simplepress plugins yesterday the dropdown forum toolset has been appearing blank. I have gone trough and noticed recomendations on other posts regarding theme conflicts however any posts made before the updates the forum toolset still appears with data in any new posts appear a blank box with no data. I had a custom theme running and have tried reverting to the default but this doesn’t fix the issue. turned my theme back on and now can’t get the sky blue overlay to activate (which is the customers preference) and its in black and gold.

If I PM so login details over would you mind having a look.

Thanks

I think I must have an error in the custom theme amendments I have made that conflicts with your updates, are there release notes on the theme changes so I can add them to mine?

YS Yellow Swordfish
Yellow Swordfish
Member

Well – that all sounds most strange… yes of course we could take a look.

Please PM credentials to both myself and to ‘Mr Papa’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

If you can possibly make that an SP Admin account it might help to look at some of your SP settings…

YS Yellow Swordfish
Yellow Swordfish
Member

The site – your wp theme or another plugin – is loading an old, out-dated copy of the jQuery library from the google cdn. This codex article explains what this means and what to look for:

http://codex.simple-press.com/codex/faq/troubleshooting/what-is-this-jquery-conflict/

It is probably the theme – well it usually is these days anyway. And it is usually pretty easy to correct. A good theme will give you the option!

Worth noting also that you have some javascript somewhere making ajax call to facebook. It makes 3 calls for every page load but only one of them ever gets resolved – the other two keep hanging there at the server. Probably not causing interference but would be worth trying to resolve.

CP Craig Pimbley
Craig Pimbley
Member

Still no joy. I have reset the cache and tried both ways ‘/forum/’ and ‘/forum’ but not making any difference.

I also use Wp-Optimize that wont cause any problems will it?

This is my forum if that helps in any way? http://www.searchbodyart.com/forum/

 

Thanks for your help.

Craig

CP Craig Pimbley
Craig Pimbley
Member

“WP-Optimize is a WordPress 2.9++ database cleanup and optimization tool. It doesn’t require PhpMyAdmin to optimize your database tables.

It allows you to remove post revisions, comments in the spam queue, un-approved comments within few clicks.”

CP Craig Pimbley
Craig Pimbley
Member

I have deleted ‘WP Super Cache’ but still having the same problem with guest details?