Support Forum

Login conflict. Have paid membership. Support forum login and password works but the codex won't allow use.

UC Unhappy Clam
Unhappy Clam
Member

Heya,

I went from the support forum where I was logged in using my username and password to the codex where I couldn’t click a link to access plugin info without logging in again.

The codex page took the login using my username and password then greated me not by my username but by the “first” name I used to join.

Then I tried the same link for the plugin info again and it sent me to https://simple-press.com/membership-expired/?wlfrom=%2Fcodex%2Fplugins%2Fcore-plugins%2F — a membership expired page.

To Recap:

— Support Forum login is my user name. I can access the support forum.

— Codex login takes my username but it greets me by my “first” name. And I can’t access the coxdex. I get thrown back to the membership expired or cancelled page.

Tried three times.

Woops. LOL.

I don’t know if this is just me and if it is, no rush to fix it, I’ve got plenty else to do. But if it’s not just me, I thought someone should know. 🙂 Thanks.

5 Answers

New Answer

MP Mr Papa
Mr Papa
Member

Please try again…  we have a process that syncs the two sites and I just reran it to make sure all user accounts here will work on the codex…

we would like to get to single sign on, but its actually more difficult than it sounds…

UC Unhappy Clam
Unhappy Clam
Member

THANK YOU.  Works now.  Still greets me by my “first” name and not my username but it lets me access all the links.  The single sign on does actually sound difficult.  But I don’t think this was you, was it?  It’s wishlist controlling your membership, isn’t it?

Thank you for a great plugin and even greater Customer Service!  You ROCK!

MP Mr Papa
Mr Papa
Member

its wishlist across two wp sites, yes… but we wrote a plugin that syncs all the data between the two…. just requires the log in…

here or the codex? the codex uses a wishlist plugin but we use something else here… we should sync them up…

UC Unhappy Clam
Unhappy Clam
Member

Well, congrats on all of it. Works great … thank you.  🙂

MP Mr Papa
Mr Papa
Member

Thanks. Hope SP helps your site grow and prosper! Let us know if you have any more questions…