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Losing Prvate Messages – repeatedly

AN Ann
Ann
Member

Inbox display says there are 6 in a particular thread. Open up the thread and there are only 3 shown. Any ideas?

4 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Well nothing known or obvious comes to mind. But then there is ambiguity in your post which I need to get clear first.

Your topic title says you are ‘repeatedly losing’ messages.

Your post just states that the inbox indicates there are 6 but only shows 3.

So are you sure there are genuinely 3 messages lost (as the title implies) or that the count is incorrect (as the post sort of implies)?

AN Ann
Ann
Member

Thanks for your response. There are genuinely 3 messages lost. Could this be some kind of indexing issue?

YS Yellow Swordfish
Yellow Swordfish
Member

I’m really not sure actually but doubt any sort of indexing issue.
Would you be willing to ask the person/people on the other end of the PM thread if they see all they should be seeing?

YS Yellow Swordfish
Yellow Swordfish
Member

Oh – and perhaps just in the spirit of intelligence gathering are the ‘missing’ messages ones you sent or received?