I have fixed this issue with the help of another forum member: he sent me screen shots of what the permissions were supposed to look like and I manually set them.

There really should be a way to reset them back to default!

Yes – I am sorry about this. We have had, I believe, 3 such occurrences and am still unsure why but are investigating and trawling the update code to see if we can work out what the problem might be. I am sure you realise it can be very difficult to pinpoint a condition that only happens to, say, 1 user in a 1000 or so.

I guess a reset to defaults might not be a bad idea. We have never been asked for it before and I suppose have always taken the view that we rather hope users will adjust their permission settings to suit their requirements. But worth discussing.

did you happen to make a db backup before you upgraded?  we have several thousands upgrades/installs since 5.0 release and a handfull with this same issue…  would love to resolve… but cannot duplicate currently so a db from which to experience would be good.

I didn’t make a backup before upgrading but my server does a backup every day. I guess I could dig that one out but what would you like me to do with it? I don’t have the time to roll it back to 4.4.5, the best I could do is send it to you if you really want…

If you would be willing to let us have a copy for tests we would very much appreciate it. Sometimes, seeing the data itself is the only way to find that one little condition that we are missing. So if there is a chance of a zip of the db – which will be destroyed immediately after analysis – then please do send a copy. support at simple-press dot com – thanks

I am sure I can do that. will see if htere is any private data inside but I think the PWs are in md5 hashes anyway, well, might take those out.

will take a day or two but I’ll email it through.

Thanks – that’s helpful. I assure you we will respect the data. We really are only interested in the sfroles table.and relationships to the sfpermissions etc.

you can email it to support at simple-press dot com…

sent!

yes, we got it… thanks!