Support Forum

Member Add failed?

MJ Mary Jaksch
Mary Jaksch
Member
Member since Jun 2013
10 posts
Jul 15, 2013 · 2:55 am · Edited

hi friends, one of my site admins shows up in the list of “Members not belonging to any usergroup”. I want her to be a Moderator in the forum but when I try to add her to the Moderators, I get the message “Member Add failed”. 

What’s the solution, please?

– Mary

1 Answer

New Answer
MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Jul 15, 2013 · 1:46 pm

please detail the steps you took to add them as a moderator… some screenshots might help too… just want to make sure all the steps were accomplished in the add member dialog…