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Member un able to upload photos
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PasoFinoLIVE
Member
Free Members
sp_UserOfflineSmall Offline
Jun 3, 2013 - 12:08 pm

i have a particular user that was able to upload pictures before and now he can no longer upload the pictures i have my settings set to any size picture and he has tried to reduce the picture size to even very small and can not upload them.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 4, 2013 - 1:05 am

no longer???? so what has changed?  wp update? theme or plugin update?

when you say pictures, what do you mean?  profile photos? or uploads in a post?

what happens?

gonna need some more info and perhaps a link...

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PasoFinoLIVE
Member
Free Members
sp_UserOfflineSmall Offline
Jun 6, 2013 - 2:22 pm

no, we have not done any updates and i am making reference to uploading a picture in a new post or reply. i tried to have other members try and post and they also are having problems however i can log in as them from my computer and i am able to post and upload photos signed in with their user name and account.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 6, 2013 - 4:27 pm

well, things dont just break... something must be different...

still could use the link to look for obvious conflicts...

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PasoFinoLIVE
Member
Free Members
sp_UserOfflineSmall Offline
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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 7, 2013 - 12:27 pm

your site is throwing a few minor errors in the scripts but nothing that will stop things working as far as I can see.

But... if you can log in as these users and perform uploads that seems to suggest perhaps something browser specific. So which browser are you using to try this and which browser are they using? Need the type and version as well...

andy-signature.png
YELLOW
SWORDFISH
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PasoFinoLIVE
Member
Free Members
sp_UserOfflineSmall Offline
Jun 7, 2013 - 9:20 pm

you mention the site is throwing minor Script errors. Why and what may be causing them? and how can i fix those errors?

i will check what browser he is using and i will get back to you guys thanks.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jun 8, 2013 - 12:53 am

you can see them by opening the console of your browser...

its the plus one js throwing the error I see...

so what happens when the user tries to upload?  is it browser specific?

 

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patrick182
Space
Member
sp_UserOfflineSmall Offline
Apr 13, 2014 - 9:54 pm

Hi there,

I have a member who's getting the following error messages when attempting to upload images. I had the member send me the images so that I can upload them and see if I can replicate this issue on my own, and I couldn't. On my end, these images uploaded successfully. Any idea why my one member is getting these error messages?

I have already asked the member to try replicating the issue in a different browser. Will let you know what happens there. If you know of a solution to the problem in the mean time, I'd love to hear it.

screenshot.jpgImage Enlarger

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Apr 13, 2014 - 10:57 pm

the first seems to explain it...  the photo is exceeding the size limits you have established for photos... as admin, you have no limits... see forum - components - photo uploads (general upload settings) and forum - profiles - profile options (photo sizes)...

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