Support Forum

Members unable to edit profile

MC Martyn Chamberlin
Martyn Chamberlin
Member

Hi,

When people log into our form and head over to Profile to edit it, they are getting this error message:

Profile form could not be found: [Account Settings]

You might try the forum – toolbox – housekeeping admin form and reset the profile tabs and menus and see if that helps

You can test out an account by heading over to http://tribewriters.com/members/ and using these login credentials:

username: Martyn Chamberlin
password: password

Any suggestions? We’re using the latest version of everything. 

Thank you…….

3 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Did you perform the suggested task to see if that resolved it? (…forum – toolbox – housekeeping admin form and reset the profile tabs and menus and see if that helps)