Support Forum

Missing image in viewing profile page

RG Robb G
Robb G
Member
Member since Mar 2012
109 posts
Jun 2, 2014 · 9:46 pm · Edited

There seems to be a missing icon or picture next to the edit user profile phrase. See pictureMissing-icon-copy.jpg

 

 

I’m using a custom theme by the way. Can you tell me what’s missing there or must I add my own custom icon there?

Missing-icon-copy.jpg

3 Answers

New Answer
BR Brandon
Brandon
Member
Member since May 2010
864 posts
Jun 2, 2014 · 10:15 pm

It looks like you are missing the sp_UserOnline.png or sp_UserOffline.png

These are typically in the theme’s /images/ folder. If you don’t have them you can DL a copy of the default theme here, extract them and ftp up to your sever.

RG Robb G
Robb G
Member
Member since Mar 2012
109 posts
Jun 4, 2014 · 10:05 pm

That did the trick. Thank you. Looks like I was missing both.