Support Forum

Mobile theme does not load.

CC critterGuide.ca
critterGuide.ca
Member

Hi everyone,

I have a child reboot and mobile devices do not load the theme.. What am I missing here?

AquariumJunkiesCanada.com/forum

I’m sure its a quick fix but I can’t find it 🙂

9 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

You do have some weird ones!

Can you go to the forum admin > Toolbox > Housekeeping and click on the task ‘Reset Combined CSS Cache’. Then try again on mobile. If no change can you turn the cache off (forum admin > Options > Global Settings) and come back here so I can taker a look without the cache interfering….

CC critterGuide.ca
critterGuide.ca
Member

Didnt work…

Unchecked css & js caching in options 🙂

CC critterGuide.ca
critterGuide.ca
Member

Just viewd on my mobile after disabling a see the red default reboot (I’m set to light blue)

I thought it would matter 🙂

IK Ike
Ike
Member

Well that looks promising.

Are you using a dedicated mobile theme in Forum > Theme > Mobile Phone Theme?

If you have enabled Reboot in Mobile Phone Theme to use a different overlay, you need to just turn off mobile theme support.

Reboot being responsive will automatically switch to mobile display without it needing to be selected under Mobile Phone Theme, this option is really for people who want to run say Default theme on desktop and Unified / Reboot on mobile.

CC critterGuide.ca
critterGuide.ca
Member

Oh! Great. I disabled tablet and mobile.

But its still the default red in color and not my light blue..

Any other cache somewhere that I should clear:)?

IK Ike
Ike
Member

That depends, are you running any caching plugins? If so the forum should be excluded from being cached as it’s dynamically displayed on one page – Caching will cause all kinds of problems.

Still I’m not sure if this could be the issue, have you ever run Reboot mobile in red?

CC critterGuide.ca
critterGuide.ca
Member

not realy.. i chose my color right from the start…

/forum/ < i had that from day one in my non chache list… will reset cache anyways

CC critterGuide.ca
critterGuide.ca
Member

that did the trick. cleared every cache i have server and mobile 🙂 not its blue 🙂

thanks 

IK Ike
Ike
Member

Good news!.. Although not sure what cache could be responsible, it could just be the cached files were left over even after forum caching was disabled. Fingers crossed it continues to behave.