Support Forum

Moderators List Empty

BL bluantinoo
bluantinoo
Member

Hi everybody,

I don’t really understand why, but my moderator list (in the stats box) is empty

no matter if I add users in the “moderator” group (default one), the list stays empty.

maybe something I did not understand?

4 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Well the list is cached and populated by a Cron job so maybe that is not running. If you deactivate SP (NOT uninstall) and the reactivate it will restart the Cron schedule. I believe that one is scheduled to run once an hour.
See if that helps.

MP Mr Papa
Mr Papa
Member

once you deactivate (NOT uninstall) and reactivate, you can make a quick edit to your sp-control.php and before the sph_control_startup action, add this line:

sp_cron_generate_stats();

and then visit the site…  go back and remove that line of code… that will prime the cache one time…

BL bluantinoo
bluantinoo
Member

No problem at all I can wait an hour for the cron job. I was just afraid to miss something.

By the way, eventually the list got populated 🙂

thanks for answering!