is the theme current and up to date? when was last update for it? given its using a jquery library many years old, have too wonder if its just past its ‘sell by date’…
Yes it may be passed its ‘sell by date’.
I will try to contact the maker and see if there is an update.
However the two problems persisted even with no plugins and the wp2013 theme, using Chrome.
1) Access denied message
2) create new topic has non editing text field
did this just start? or did you upgrade? if so, what version of sp to what version?
hard to see what is up behind paywall… screencasts dont really help… is it happening for admins, users, guest? or some combination?
try resetting the permalink on forum – integration – page and permalink…
to investigate #2 would really have to see it without all those jquery errors getting in the way…
Mr Papa – This started months ago – I have upgraded the WPcore and the SP plugin at least twice since then without affecting the problems.
It happens for guests and logged in admin.
Okay I clicked the ‘Update Forum Permalink’ and it refreshed the page.
I then did the testing again with 2013 theme and no plugins other than SP.
The results have not changed at all.
I have already sent to Ike an admin login if you wish to confirm all this, or if you wish to see it without the js errors.
As I have pointed out, when the theme is changed all the js errors are gone even though all plugins are active.
And yet both the SP problems remain.
OK I’ve had a bit of time today to take a look and have hit a couple of roadblocks. The first one being that although the account you gave me was for a WP admin, it’s not a SP admin account meaning I can’t access any of the forum options.
Firstly, I went in and disabled all plugins bar Simple Press and got no JS conflicts. This meant that I was able to start a new topic, but only in one forum (GEOMETRY: Torus, Double Torus, Magnetic Fields, etc The rotating smoke ring is the only stable 3D wave form) because the others suffered from the permissions issue.
I then went in and enabled plugins one by one (except for the 6 you had deactivated) until I found the culprit – ‘WP Post Tabs’.
I noticed you were running WP Super Cache, so checked the settings to make sure you weren’t caching the forum page and it turns out you have it disabled, so I’ve left the plugin disabled too.
When activating ‘Auto Chimp’ on it’s own, it throws a few header errors on the plugins page and the main site wont load. I saved it until last to activate and it seemed OK so not sure if it relies on another plugin being activated first. If you’re not using it – it might be better to disable the plugin completely.
Next hurdle, because the background to your theme is black, it means any black text over it is effectively invisible. Noticeably today this went for login form and topic title / content, but will also apply to other areas.. I then disabled the theme (irrelevant to problems as far as I can see) and was able to see everything I couldn’t see before was in tact.. This if anything will seriously affect the usability of the forum.
However, typing post content doesn’t work. Inspecting the editor window shows that something from the WP editor is somehow invading it. Inside our editor is wp-postitem-wrap. I can’t tell much about what’s going on here with no errors or no plugins active other than SP.. Are you aware of any custom changes that might have been made to anything? It could also possibly be something to do with the editor in the back end for writing blog posts maybe as it’s the same editor as the forum uses.
I then noticed that you have updates waiting for several SP plugins, but I wasn’t able to update them myself as I got a permissions message. I’m not able to check things as I can’t access the forum menu so you will need to update these yourself from the WP updater so we can continue looking.
So, I’ve narrowed it down to having these suggestions so far:
Once #1 and #3 are done we can take another look and check out the permissions issue and see if the post editor problem is just the by-product of SP plugins not being up to date.
Hi Ike and Papa
Okay I updated the SP plugins and default theme and that fixed the access denied problem.
I disabled wppoststab as well, and everything is fixed ! 🙂
I had seen no messages telling me the forum theme and plugins needed updating so I was unlikely to stumble across that. Also I didnt realise you could be a site admin but not be a forum admin. Just mentioning this as it would have been a good place to start.
Re the black text problem ~
My approach is usually to check by hitting ctrl+A to highlight all the text on the page.
Is there any problem with checking this way?
Now that the forum theme is updated the colors are somewhat different anyway and this is less relevant.
Many thanks for your assistance –
updating and learning more about SP makes me like it even more !
I have other questions but I will open new threads for them.
Hey Dan,
That’s great news, glad everything is up and running as normal again.
With regard to the update message it was the first thing I noticed I think, the little recycle logo on the top bar with a number next to it just for future reference.
As to the black text I was really suggesting that your visitors might have a hard time navigating, but I’ve just checked out what you have running now and it looks great!