Dayung, just lost my reply try again ………

Lacking technical knowledge makes me a reporter and not a solver. I report what I find in order to, hopefully, help the process – yes, it’s difficult to be succinct and I realise that a whole mess of observations are not always easy to interpret, but here I am trying to ascertain what is user-error maybe, and what are software vaguaries. I’m also trying to help by taking some of the load off of Conrad, but as always he gets dragged in, by his very nature

Yellow Swordfish said
I have to say – and I am speaking strictly personally now and not as a member of the SP team – I have never really understood this phenomenon of some people expecting something different not to actually be different.

I am not daft enough to expect something different to be the same. I an admin (and user) on 3-4 other systems (for want of a better word) and they all work differently which is obviously to be expected. BUT the main difference is that flags actually flag, whereas on SP I’m finding they flag but are not always run up the flagpole (for me, admin, without using the admin bar)

So what of right now? I just switched on my desktop that I haven’t used since Saturday (been away and used laptop). I have flags in group view (great so far) I visited one forum and have flags in forum view. But after visiting the first forum i returned (using the breadcrumbs) and I have no flags in group view – obviously I don’t necessarily expect them to be there for the forum I just visited but I’d like them to be there for the other forums with new posts within.

Refreshing didn’t help. f5 didn’t help. closing FF and re-launching didn’t help.

So now I have new posts that I have to search for by using the time/date display, or by inspecting the “Unread and recently updated topics” section.

Whilst typing this post I checked in another window that my described steps are correctly noted, and I found flags in that second window. Whether they would also be in this current window I can’t say whilst typing this of course.

paul4

And this is where it gets difficult. I have been working through the same process as you and as I actually read your post first this morning – actually using my email notification – I have been very careful to monitor ALL of the new post indicators. So that is (1) The quicklinks list; (2) The new post flag indicators against forums and topics; (3) The new post popups in the status flags of Group View; (4) The main complete listing of new items (to the right of the breadcrumbs).

I started up this morning with new posts in 11 topics. These are items that have arrived since I closed down last night. I have worked my way through all of these topics and have deliberately chosen different methods to display them – ie.. from the links on Group View and Forum View, from the Quicklinks, from the new post popups etc., and everything has behaved exactly as it should.

The count has decreased correctly when I have read post(s). The new post indicators in group and forum view have remained correct. The quicklinks have remained correct. The only oddity if you could call it that, was when I read your post (using the forum this time) which decreased the overall count but to which I did not reply selecting instead another topic. This meant that the main count went back up again as your post was in the admin postbag and needs an actual reply to remove from the list (or to be marked as read in the admin bar itself).

So I have experienced no problems whatsoever. Everything appears to be working in concert and as designed. Which leaves me somewhat puzzled.

Can we agree on a method of testing this and try and work through it methodically. I’ll try this agreed method when logged in as a member on both the test site and the ‘proper’ site. I’m not bothered what happens to me as an admin as I can cope.

Sure. You design the method.

OK Paul and I will get something together and see if you agree with it Andy.

No problem. And it would be good if the exercise turned something up.