Support Forum

New WP theme > Pop-ups stopped working

TH Thorsten
Thorsten
Member

I know this is an issue that pops up (yah) frequently in conjunction with other plugins and themes. I’ve searched the forums but couldn’t find a solution for my particular case.

I’ve recently installed a new theme. It’s highly configurable and I’ve already invested lots of hours into setting it up the way I need it hence simply finding a new theme is rather out of the question. However, all forum pop-ups ceased working. I know this must be a JS conflict. I checked the code and the theme does not appear to load any external jquery, all links are internal. Firebug shows no errors when I click on on a forum tool, so have no debug info to post. The forum itself is members only thus I would need to provide credentials to have someone take a look, which I am happy to do. Any assistance would be greatly appreciated.

4 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

We would indeed need to see it…
Please PM credentials to both myself, to ‘Mr Papa’ and to ‘Ike’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

IK Ike
Ike
Member

Hey Thorsten B,

It looks like some elements of your WP theme have some pretty aggressive z-indexes!

First of all, if you haven’t already you will want to make a child theme, if for nothing else just to preserve the new z-index value you’ll need to add.

So, you only need to edit the main stylesheet in your child theme (defualt-child.css) and you will want to add the rule:

.ui-dialog {
    z-index: 99999;
}

Normally you wouldn’t need this high a value, but 9999 still left your admin toolbar above the popup – so may as well put the max on.

Hope that helps!

TH Thorsten
Thorsten
Member

Hey Ike,

Thank you so much! All is well again. Really appreciate the help.

Thorsten