As admin, I receive an email after a topic is added to the forum. When I log in as my test user, I add a topic and I subscribe and watch, I do not receive an email notification. After reading other messages on this topic I still haven’t found a solution. Please help, thanks!
Support Forum
Patience is a virtue. It appears that the email function for new posts is now working – it just takes a while longer than expected. I’m all set that now, thanks, and my client is very happy!
I am experiencing the same problem again. As admin I get notifications, but as a member I do not. When I click the “submit topic” I see a message appear saying that the topic has been saved.
Thanks for you help.
Don’t know if this helps, but in error log is the following php error for November 21st when I modified the users for this forum:
file: ntent/44/7739444/problem-with-post-edit-buttontml/cfos/wp-content/sp-resources/forum-plugins/watches/template-tags/sp-watches-watch-button-tag.php
line: 42
function: sp_WatchesWatchButtonTag
Notice | Trying to get property of non-object
No – that warning has no relevance.
WordPress is notorious for emails not being sent – it is a common problem across all WP based sites (and it is WP sending emails – not SP).
We usually recommend the use of something like the HGK SMTP WordPress plugin which seems to resolve email issues for just about everyone – includng us on this site!
Is there something else beside HMK? That appears to be more for gmail addresses, unless I’m reading it wrong, and my test message didn’t work using my SMTP info.
Thank you!
Not sure hat you mean by gmail addresses – we use it here with no problem and there is no gmail involved.
If you are still having problems – and I assume you have double checked all of your email settings in both WP and SP – then perhaps you should speak to your host. There may be a log of email attempts or they may know why you’re having problems.
yes… HGK SMTP works with any smtp or gmail…
your smtp serve address should be localhost… leave ssl unchecked… put in your smtp port (default is 25)… put in your smtp username (often your email address or just blank)… put in your smtp password (could be blank)… you can get your smtp outgoing server settings from your email client (not the receive server, but outgoing)…
Thanks, yes, I did all that and was able to send a test message via that plugin. However, when I added a new topic, no one got it; I didn’t even get the admin notification (although I may have been logged in as admin). So I’m still in the same situation: no email is being sent. Also no private messages. I should add that was working well at one point. I removed some members as requested by client and then everything stopped working. Any ideas?
I’m sorry to hear HGK doesn’t resolve the issue. I think you may be the first to come back and report that. I really do think the next step for this is to talk to your hosting support to see if they can come up with a reason. WordPress emails come up a lot on the WP forums so they may well have encountered this before. It is a WordPress function not a Simple:Press function – we just call the wp_mail() routines.
Again – assuming you have double checked the email settings in the forum admin options and they are correct then most usually HGK takes care of things. It might, I suppose, be worth checking in the php error logs just in case there is some sort of code conflict somewhere on the site.
On the PM issue can you explain exactly what you mean? How and what doesn’t work and what changed at the time it stopped working because removing user records shouldn’t effect things – there is no interaction there as such.
I don’t want to be first for this one. I must be missing something. I set things up in HGK – where else in the forum admin am I doing the same? The hosting company (godaddy) had nothing to offer, saying that WordPress is not their “thing”.
On the PM issue: It also use to work when I would click the PM button on the post, but now the PM doesn’t go anywhere – same as the other emails.
The only email I get to work is the test one via HGK.
I’m pretty sure I’m missing something.
Thanks!
Ah – understood – you meant the PM emails.
Well check the forum options – email panel just to make sure those entries are correct.
Maybe think about a more constructive and helpful hosting company ![]()
LOL on the hosting company. If I had set up this account, it certainly wouldn’t be there.
It’s an inherited headache.
So I’m looking at the email settings in the forum admin and I think that’s correct, but maybe not. Edited screen shot of email setting (dummy names to protect the client). Is this the right format or am I doing it wrong? Since my latest post went nowhere I can only conclude I’ve lost my mind and have no idea what I’m doing.
Thanks!