Support Forum

No link in password reset confirmation email

YE Yehonal
Yehonal
Member
Member since Nov 2015
83 posts
Nov 6, 2015 · 11:26 am · Edited

Hello

After installed simple-press my lost-password panel seems that doesn’t work anymore.

I’m using a front-end login plugin ( theme my login ) : http://azerothshard.ga/login-2/

After submit i receive this kind of email ( including html tags ):

<h1>Password Reset</h1>
<p>Someone requested that the password be reset for the following account:
<p>Site: http://azerothshard.ga/forums/</p>
<p>Username: Yehonal</p>
<p>If this was a mistake, just ignore this email and nothing will happen.</p>

 

But no confirmation link is present. How can i fix? Otherwise, how can i restore original wordpress behaviour?

I’ve searched anywhere in sp panel 

4 Answers

New Answer
MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Nov 6, 2015 · 11:51 am

if that is the actual email content, then the email client is not properly recognizing that the email is in html format… do you need to enable that globally or for the particular address?  html emails is pretty universal today…

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Nov 6, 2015 · 11:55 am

Also worth investigating where the email is coming from. Three options are WordPress itself unless you have overridden it. Our HTML Email plugin has the same text but it does include the url to get the password. What about Thee my Login? You can find out in the settings for the latter two to see which one is active.

If it is TML plugin then worth checking it is up to date. WordPress changed the way passwords are delivered and retrieved and TML may not have properly caught up yet – perhaps?

YE Yehonal
Yehonal
Member
Member since Nov 2015
83 posts
Nov 6, 2015 · 12:27 pm

Yellow Swordfish said
Also worth investigating where the email is coming from. Three options are WordPress itself unless you have overridden it. Our HTML Email plugin has the same text but it does include the url to get the password. What about Thee my Login? You can find out in the settings for the latter two to see which one is active.

If it is TML plugin then worth checking it is up to date. WordPress changed the way passwords are delivered and retrieved and TML may not have properly caught up yet – perhaps?

Awesome! Thanks!

I’ve updated TML and disabled pwd reset email of SP ( sorry i didn’t find it before embarassed)

Now it works 😉