i disabled the other plugin and clicked Update Forum Permalink in the Integration settings and still the same result.
was able to take a look tonight… quite odd… something is interfering with the wp page template process… its not recognizing the search results page as a forum page… hence the wp 404 page display… being in a hotel, I dont have all my dev tools I do at home… will need to look at the various http requests and see what is going on… is it a redirection? or just a rewrite rule issue? but may not be able to know that without a lot more digging internal to the site and wp internals…
but a few questions…
are you running any caching plugins or redirection plugins?
any special rules in the .htaccess file?
is that wp search plugin active or deactivated now?
separate issue… have you looked at your site on a mobile display?? The theme is not working right… either the js or css cache is stale (doubt it) or still have a permission issue on your server and cannot php parse css files… is that unified for tablets you have set up? what theme are you running for desktops?
Solved!
disabled bbPress and everything appears to be working.
thanks for your mobile feedback. not a mobile user and this is the first we’ve heard this. we are using Elegant Themes, Nexus theme. We need to update it so maybe that is the issue. can we ask you to check it out again after we update it?
just to clarify our WP theme is working correct for you on mobile?
have not touched any SP themes. can you tell me what to check?
in the sp admin… lots of things you can do there… forum – themes – mobile phone theme and forum -themes – mobile table themes… you can set up different themes for phones and tablets from desktops…
but now that I am home, your desktop display is messed up too… based on earlier permissions issues and the display, I would say your server is not allowing php parsing of css files… which is why it looks messed up… does it look proper (somewhat like ours) for you??? I am not getting an css at all…
first thing to try… go to forum – toolbox – housekeeping and clear the combined css and js caches… any better?
if not, short fixing the server problem, which we have never found out the real culprit (and would love to) for the handful of servers that have done this…
workaround is to go to forum – themes – theme list and try selecting the css only theme and see if better…
the forums look and act exactly like yours for us. we are using firefox and ie on multiple computers. what browser are you using?
just to clarify our WP theme is working correct for you on mobile and your desktop?
I think me and Steve both use Firefox..
Have you tried the CSS Only forum theme?
just to clarify, is our WP theme working correct for you on mobile and your desktop? can you please answer this question?
the forums look perfect for us on using firefox and ie on multiple computers. so we do not understand why or how it looks different on your computers. can you post a screen shot?
before we change things it’s important to know how often it looks correct on computers, like ours, and how often it looks messed up.
Ike – do our SP forums look messed up on your computer and mobile?
when back home will upload screenshot of what I see… basically, no css at all…
are you using any caching plugins?
no caching plugins.
is it just the SP forums that are incorrectly formatted or the entire site i.e. the WP theme as well?
Can you PM me a link and if needed login info again? I emptied my inbox after I saw the ‘answers post’ in the last page as we do not keep other users login information.
This is what we are seeing. The WordPress theme looks fine, purely forum. The CSS is not being loaded, this could be coming from a problem in the theme files such as a missing closing brace } or it could be coming from as Mr Papa said, something else like a caching plugin