Support Forum

No topics are displayed on the forum startpage after upgrade to S:P 5 beta

JB jbergqvist
jbergqvist
Member

Hello my favourite plugin-crafters!

I run a forum at http://www.kontrasthlm.se/sf-forum/ which I upgraded yesterday. After the upgrade (when I log in as a regular user[not admin] I get the following error boxes on the forum startpage:

No groups have been created yet
Unread and recently updated topics
There were no topics found

I have browsed this support forum for similar issues but have found none.

When I log in as admin, the error message boxes are limited to one:

No groups have been created yet

There is groups though, since I have run them here before, and as an admin I can still visit recent threads via the “New/Recently Updated topics”-dropdown.

I have also went through all the setting and tried to deactivate all other plugins, have tried changing the Theme to Twenty Eleven 1.1 but nothing seems to help. Does anyone have a clue?

24 Answers

New Answer

MP Mr Papa
Mr Papa
Member

you upgraded from 4.5.0 to 5.0?  and its the latest 5.0 beta?  via svn, nightly or our download page?  build number please…

so is this a stock theme provided by us or have you made modifications?

JB jbergqvist
jbergqvist
Member

It is build 5.0.0-7546 and the theme I am using for wordpress is the default theme “Twenty Eleven” in version 1.3. I have not activated any theme on Simple:Press, so its the default one, if that was your question.

 

I upgraded from 4.4.5 to 4.5 and then immediately switched to 5.0.0-7546. Via the download page.

YS Yellow Swordfish
Yellow Swordfish
Member

Weird and most puzzling… especially as you don’t get to see the forums when logged in as the forum admin either.

A few questions for background:

  1. Does the forum admin appear to be functioning normally?
  2. Did the upgrade go smoothly or were there any abnormal events?
  3. How was the V5 plugin uploaded to your server and what tools were used?

And perhaps a place to start – could you try downloading a fresh copy of the ‘default’ theme from our V5 download page and then overwriting the one that is there in the forum themes folder?

JB jbergqvist
jbergqvist
Member

Yes, isn’t it!

I could create an admin user for you guys if you want to check it out, just let me know.

 

To answer the questions:

1. Yes, it looks good and everything seems to work (except that no user sees any content)

2. The upgrade to 4.5 had a little glitch, which I have experienced at previos upgrades – this one:

/support-forum/simplepress-version-4-2/simplepress-forum-can-not-create-tables-in-your-database/

This time it couldn’t be fixed with the suggested hack (which has worked before). Therefore I went straight to SP5 beta, and that upgrade went as smooth as silk.

3. I deleted all files in the simple-forum folder and uploaded the new simple-press folder via FileZilla for Mac.

4. For replacing the themes-files, where in the file-tree should I put them? I can’t find a themes folder.

YS Yellow Swordfish
Yellow Swordfish
Member

You may have just said the magic word! FileZilla.

I can’t sit here and say that this is 100% the cause of the problem but it is typical of the sort of problem FileZilla does regularly cause. Before we can go any further I do recommend that you re-upload the plugin to your server using a proper and better ftp client. For the Mac I would suggest trying CyberDuck – free to use and proven (by me!).

Re-upload the entire ‘simple-press’ folder and I would suggest also re-uploading at the very least the ‘default’ theme.

If that part oif the original FileZilla upload went correctly then you will find this in /wp-content/sp-resources/forum-themes/default – if not there check the forum admin > wp integration > storage locations panel which will tell you where it is.

And then we can see if the problems persist after that.

JB jbergqvist
jbergqvist
Member

Now I have done the following things:

 

1. Downloaded Cyberduck, thanks for the tip (it’s way faster and nicer) – and uninstalled FileZilla.

2. Deleted the whole simple-press folder, uploaded a new one

3. Deleted the default theme, uploaded new one

 

But, unfortunately all problems persist. How would you suggest to go forward? Hopefully this bugsquashing gives something in the end, for SP aswell.

 

The thing that keeps me calm in all this is that I know that the forum content is there (because I can see it as admin when i use the “New/Recently uptated topics”-dropdown, and that the site is for a football team (soccer to you Americans) – the football season doesnt start until April 🙂 And of course the fact that I know I’m playing with a beta version of an open source forum. Which has excellent support!

MA Malte
Malte
Member

Hey,

have you set the permissions?

http://www.abload.de/img/permissionsh3kyd.jpg

Regards

MP Mr Papa
Mr Papa
Member

multiple forums?  I assume you mean one install of SP but have several forums with differing permissions for access… if so, that is fine and exactly what the permissions are for…

yes, I think we need access to the forum to see what is up…  can you pm myself and yellow swordfish a temp account that has full sp admin capabilities?

JB jbergqvist
jbergqvist
Member

Yes, one install and several forums like you guessed.

I have now PM:ed your user accounts to you Thanks in advance!

One more thing that maybe could help in the detective work – I have this install of wordpress in a separate folder (/wordpress) while I have the index.php one level up (/) in line with this:

http://codex.wordpress.org/Giving_WordPress_Its_Own_Directory I don’t know if that matters but I have learned that some plugins have trouble with “WordPress in its own directory”

YS Yellow Swordfish
Yellow Swordfish
Member

Have sent you a PM on the account details.

YS Yellow Swordfish
Yellow Swordfish
Member

Your permissions are indeed all wrong.

Go to Manage Permissions and modify the permission settings for the permission sets you are using. For some reason at the moment everything is turned off completely.

Now this doesn’t explain why, as an admin, you shouldn’t have access to the front page but you DO have access to the topic lists and the individual posts so that is something I need to look into my end. But I suspect getting those permissions right is the place to start.

You will also need to modify the storage location for custom icons as it is currently pointing at a folder that no longer exists.