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BL Bluedrake42
Bluedrake42
Member

Starting two days ago none of our users are able to reply to or start new threads =/

Not sure what happened, no one changed anything. Suddenly pressing the “reply” button for every user does nothing.

8 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Sorry to be blunt but if things work and then they stop working something must have changed.

Sounds like a classic script conflict so my guess would be a new WP plugin, WP theme or perhaps an update to a plugin. There is always a reason 🙂

So – any ideas?

BL Bluedrake42
Bluedrake42
Member

Has anyone seen anything like this before? We don’t even know where to start with troubleshooting

YS Yellow Swordfish
Yellow Swordfish
Member

Yes we have – and it has always – or maybe 99.9% of the time – been caused by something of the nature I mentioned in post 2 above… So that is still the first question to address.

BL Bluedrake42
Bluedrake42
Member

okay well… I just deactivated everything, and then I tried to reactivate simple press… and now I can’t.

It gave me this error:

Fatal error: Call to undefined function sp_add_glossary_keyword() in /var/www/html/wp-content/sp-resources/forum-plugins/announce/sp-admin-glossary.php on line 15

BL Bluedrake42
Bluedrake42
Member

Maybe one of the forum plugins got corrupted somehow? I’m not sure

YS Yellow Swordfish
Yellow Swordfish
Member

Ah… That sounds like you have updated some SP plugins (like Announce) but NOT updated core Simple:Press itself. Which should be available in the WP Updater page and should be version 5.6.3.1

BL Bluedrake42
Bluedrake42
Member

ah okay. I’ll try that.

Wait is this WP updates menu in SP?

MP Mr Papa
Mr Papa
Member

No in the standard wp updater.  Under dashboard.  All simple press updates (core, plugins and themes are listed there)…