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Not able to upload an Avatar

WM William MacQuinn
William MacQuinn
Member

I have enabled avatar uploading and it is at the top of the list for priorities.  However when I go to edit an avatar the upload image option is not there.  Any suggestions?  Thanks

13 Answers

New Answer

MP Mr Papa
Mr Papa
Member

Do users have permission to upload avatars?  also on forum – integration – storage locations, please ensure your storage definitions are valid and writable…

WM William MacQuinn
William MacQuinn
Member

The storage locations are writable.

 

I went to profiles – avatars – and enabled avatar uploading.  Is there something else I need to do?

MP Mr Papa
Mr Papa
Member

you didnt answer the first part of the question… do you users have permission to upload avatars?  its not a profile setting but a permission…  so forum – permissions – manage permissions…

are you doing this as an admin or user?

WM William MacQuinn
William MacQuinn
Member

I did not change the permission. I missed that, thought I just had to enable the option.  I will go set them now.

I am doing this as an admin, but honestly this is the first I am using the forum plugin and am learning as I go.

MP Mr Papa
Mr Papa
Member

no worries…  when you say admin, do you mean wp admin or sp admin?  they are not the same thing…  sp admins get all permissions so would not need a permissions update…

if you could take a quick screenshot of your forum – profile – avatars admin panel that would help… and also a screenshot of the profile edit panel on front end where you want to upload the avatar…

WM William MacQuinn
William MacQuinn
Member

Maybe I just have no idea what I am doing.  Standard access permissions are perfect for what I want.  All users are mapped to the members group. There are members there.  When I go to forums – add global permission set and select members and standard it says there are no members and it was not set.

MP Mr Papa
Mr Papa
Member

for controlling access and permissions see:  http://codex.simple-press.com/codex/getting-started/controlling-access/

but not sure I understand what you were just trying to do…

did you see my post #6?  lets answer those first…

WM William MacQuinn
William MacQuinn
Member

Here, I also sent you a PM.  I will be awCapture1.PNGCapture2.PNGay from the pc for a little while but will check back asap.  Thanks

MP Mr Papa
Mr Papa
Member

Please note that account is a moderator account, not an sp admin… I can tell because its listed in the moderators in the stats area…

so go to forum – permissions – manage permissions…  view the permissions for the moderator usergroup…  is upload avatar enabled?

if so, lets go to forum – forums – manage groups and forums… and for a forum, click on view forum permissions… do you see Moderators => Moderator Access listed for the forum?  if not, is it listed for any forum?

did you send the credentials to both Yellow Swordfish and Mr Papa?  will try to take a look later this afternoon…

LL Lisa Libutti
Lisa Libutti
Member

I’m also having this same problem, and I have permissions set to allow avatar uploads.

when I try to upload a new avatar this is the error message I get:

Sorry, the avatar file exceeds the maximum allowed size

Yet the avatar is 50x50px  – very small.

Any suggestions?

MP Mr Papa
Mr Papa
Member

that size is not referring to the height and width, but the file size in bytes…  the setting is on forum – profiles – avatars… what is the file size compared to that you are trying to upload???