Support Forum

Not receiving notifications

AL a_creative_life
a_creative_life
Member

Ever since we moved our site to a new host (and because that was a disaster, we just today moved to another host), we have not been receiving forum notifications.

Under Forum Admin > Admins > Your Admin Options, the “Receive email notification on new topic/post” button IS checked.

Is there some other setting that should be changed?? Any other suggestions?

Thanks,

Melissa

3 Answers

New Answer

MP Mr Papa
Mr Papa
Member

make sure you wp cron and our cron jobs are running… you can start by looking at forum – toolbox – cron inspector… is the subscriptions cron running?

AL a_creative_life
a_creative_life
Member

Not sure what to look for, exactly, but there’s a CRON Schedule for sp_subs_digest_interval. Next run date is Sept 6, 2012 at 2:40am.

There are also CRONS scheduled for wishlistmember_email_queue and wishlistmember_registration_notification, and several others.

 

Does that tell you anything?

Again, login credentials:

http://artempowers.me/wp-admin

username: Testadmin

PW: T3$tAdm1n

 

Thanks!

MP Mr Papa
Mr Papa
Member

not at computer tonight… answering via email, so cant check til tomorrow…

so you said you changed hosts, right? you need to verify that emails are properly going out… is this shared hosting? you might need to get an smtp plugin for wp (we suggest HGK SMTP) as many shared hosts have problems with wp emails (just check the wp forum)…