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Nothing happening when "Upload Attachments" pressed
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lisalew
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Oct 11, 2011 - 11:01 am

Here is a bug report from a user: "still having difficulty with uploading – still does nothing when I hit add files I get zip, nada, no message, no error, nothing.."

 

Do you think this is a browser issue?  She is using a new computer with ie8.  Any idea what the problem could be?

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Mr Papa
Simi Valley, CA
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Oct 12, 2011 - 8:28 pm

not really... its been holding up like a champ...  in fact, wp 3.3 has decided to use the same js library for uploading media that we use...

any more info you can provide?  with developers tools for IE and console open, any errors?

A new computer with IE 8?  that ought to be a crime...

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lisalew
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Oct 12, 2011 - 10:16 pm

She upgraded to ie9 and is still getting nothing when she clicks the "Upload Attachments" button.  This used to be happening to everyone on my forum, but then I took out my jquery stuff and it solved it for everyone else.  She is not computer savvy, so I won't be able to debug on her machine (does anyone know of a good remote support program I could use?) 

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Yellow Swordfish
Glinton, England
SP Master
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Oct 13, 2011 - 4:17 am

Try to talk her though clearing her browser cache. IE8 was very stubborn about holding on to cached JS so that might be the problem.

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