Support Forum

Option to add topics or reply not working

TS Terri Stratton
Terri Stratton
Member

Version: 5.5.3    Build:  12176

When clicking on Add Topic on main page, nothing happens.  Same thing with clicking Add Reply within a topic.

The only error showing is javascript:void(null) when hovering over the link.

If clicking Add Topic within a thread, it goes back to the main page with the same error.

All WP and plug-ins are up to date, other than the themes (we use a custom one for WP).

Any suggestions?

Thanks!

9 Answers

New Answer

MP Mr Papa
Mr Papa
Member

that is not an error…. see:  https://simple-press.com/documentation/codex/faq/troubleshooting/i-am-seeing-javascriptvoidnull-for-a-browser-link/

Assume this is WP 4.1?  since 5.5.3 requires it…

what version of wp/sp were you on before?

No caching?

WP theme updated to work with latest wp?  maybe try a temp switch to default wp theme and see if still occurring…

do you have a link so we can see your site?

TS Terri Stratton
Terri Stratton
Member

I’ll check with Brandon re: the underlying theme as he did it for us.

site is http://ivyworldwide.com. It’s members only, though, for the forum. I can set up an account for you if needed.

W3 Cache is installed but deactivated.

WP is 4.1.  Previously, we were just one back as the forum is set to update WP automatically and I check about every 2-3 days for other updates.

BR Brandon
Brandon
Member

It’s an issue with the changes to the ‘pretty checkboxes’ in the latest SP release that is throwing a JS error :”.prettyCheckboxes is not a function

It is documented in the codex on the changes to the themes and what needs to be done if running a custom theme.

No problem though. I will make the changes and it will fix the issue.

BR Brandon
Brandon
Member

Glad to help!

You are all set and is working now. Check it out and if there are any issues email me and we will go from there.

MP Mr Papa
Mr Papa
Member

@brandon-c can you elaborate?  Was this something you did in his custom theme?  There wasnt any required changes for pretty checkboxes in 5.5.3…

BR Brandon
Brandon
Member

I don’t know what SP version she upgraded from but I added this to spFunctions file.

define('SP_USE_PRETTY_CBOX', true);
define('SP_TOOLTIPS', false);

I need to add the styling for tooltips to the them so have them off for now.

TS Terri Stratton
Terri Stratton
Member

I’m not sure of the version number of SP, but I do know that I’d recently updated prior to this update.

MP Mr Papa
Mr Papa
Member

the tooltips did require a styling change… but nothing required for the checkboxes…